997 Reviews Found
Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Confirmed Sales Customer
Loved the communication and willingness to help
Gina D.
MILLSBORO
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
We're glad to hear you found our staff was courteous and professional! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Simple problem. I needed a tire replacement. They did it.
Joseph W.
REHOBOTH BEACH
Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!
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Confirmed Service Customer
Matt is a great service writer. Had the vehicle ready when promised and explained a radio function that I needed clarity on. He walked out to the vehicle and explained and performed the function on the radio, which was a great hep
Kevin O.
LEWES
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Shane was very helpful and explained everything.
Robert M.
LEWES
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Miss Schafer was so knowledgeable and kind from the first day that we stopped to look at the cars to the day we purchased our new GMC. She helped make the buying process very easy. She took time to show us what the car has that our old GMC didn't. She told us to come back if we had anymore questions and I am sure we will. We are very happy with our new GMC. And the service department is very good also.
Laura R.
REHOBOTH BEACH
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Confirmed Service Customer
My new vehicle needed a detail repair that was from the factory. The service man got it scheduled. Thank you.
Ann H.
LEWES
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Confirmed Service Customer
Service was completed on time along with all the required services needed
Michael M.
LEWES
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Confirmed Service Customer
Matt Stanton, service representative is an asset to your service department. I usually wait for my vehicle, so he gives me updates. He lets me know if something needs to be addressed while the mechanic has the vehicle in the shop. Matt is a very honest person and cares about clients.
Linda C.
REHOBOTH BEACH
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Confirmed Service Customer
Information center/radio died after 3 yrs. They replaced it and billed me for a new radio ($1,275 radio and labor) I called Sirius radio and they told me the radio was from a 2020 Traverse while my car was a 2021. They gave me a used radio with out informing me and billed me for a new. They did give me $300 off after I inquired. Should have been more but I just wanted to be done with this unpleasant experience.
Kevin M.
LEWES
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Confirmed Service Customer
I brough the car in for an oil change. I like Burtins because I drop the car off and they take me home=when the car is done they pick me up and take me to the dealer. Very convenient for me.
Mildred A.
LEWES
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Confirmed Service Customer
Great deal on tires. Much better than the “tire places” in the area.
Louis P.
LEWES
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Confirmed Service Customer
The service department was exceptional, they knew what the problem was and had it fixed the same day . Kudos to management.
Linford F.
GEORGETOWN
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Confirmed Service Customer
Truck was done in a timley manner, any and all question were answered.
Roger H.
OCEAN VIEW