992 Reviews Found
Confirmed Service Customer
I didn’t have an appointment or service done on 4/1/24. I had been waiting and waiting for a back order part to come in and never heard back from the parts department. I took my car to Heritage Chevrolet of Owings Mills and had the work done. I called them and they got the special order part within 24 hours and called me and got me in the next day.
Yvonne R.
MILLSBORO
Was this review helpful?
Confirmed Service Customer
I had good experience in dealing with your service team.
Kyle S.
HARBESON
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
I worked with Kaitlyn who was wonderful and genuine. The process was incredibly smooth, and I didn’t feel pressured into anything like I have been in the past at other dealerships.
Tanner H.
LEWES
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Radio module was bad. It was replaced with a reconditioned one and that was never disclosed to me. For $600 I would expect new since new on the internet sell for about $350.. ( I learned it was used when I switched it to serios xm.) I thought by law you need to disclose this.
Kevin M.
LEWES
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
On time as always…very courteous…comfortable waiting area! Bill Landis was terrific!
John N.
LEWES
Was this review helpful?
Confirmed Sales Customer
Rob was amazing and helped me out with everything
Jeffrey S.
REHOBOTH BEACH
Was this review helpful?
Confirmed Sales Customer
Jennifer Dosage was our sales representative and was extremely professional, helpful, informative and friendly.
Patricia R.
MILLSBORO
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
The experience was awesome there .I have bought several vehicles from you guys and Eric Rogers is a great guy. He also sold the truck that I traded in and he called and let me know that I thought that was pretty nice.
Stephen M.
MILLSBORO
Was this review helpful?
Confirmed Service Customer
I was expecting my truck back the same day. I received text that it needed more work. I was a bit confused about the time
Jo S.
LEWES
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Matt, the service advisor did very well with setting up appointment and following through with everything. Mechanics seemed to have a nice job. Have to drive truck some more to make sure everything went well.
Matt K.
LEWES
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Very quick in and out. Staff was friendly and attentive. Highly recommend.
Dawn N.
MILLSBORO
Was this review helpful?
Confirmed Service Customer
I was told I had to do a vehicle drop off for this service unless I wanted to wait another month to get a wait for service which I thought was a little dumb, but the service to the vehicle was excellent and I have no complaints about the scheduled service performed. Only disappointment was I asked to have the inside glass on the front windshield be cleaned as I have a physical issue in bending to reach the glass inside car, glass was cleaned but left very smeary.
Gregory W.
MILLSBORO
Was this review helpful?
Confirmed Sales Customer
The salesman was great very knowledgeable about the vehicles.
Joseph L.
DAGSBORO