The Top Ten Reasons why you get the best service from Nucar’s Lewes Automall's Service Center!
- Protection - The average new car costs more than $25,000, so consumers can't afford to rely on anyone other than a top professional. Nucar’s Lewes Automalloffers the highest level of technical, state-of-the-art equipment and factory specified parts.
- Training - Dealers and manufacturers spend considerable money on continuous training to ensure that technicians are up to date on today's increasingly complex vehicles. Nucar’s Lewes Automall technicians are also certified by the National Institute for Automotive Service Excellence (ASE). Plus, we are a GM Certified Service Center which means we have the latest technical information from GM. This includes technical bulletins, recalls and much more. However, we can work on all brands of vehicles.
- Technicians - Today's technicians must be electronics experts as well as good mechanics. That's why Nucar’s Lewes Automall offers the most experienced technicians in the auto repair industry.
- Equipment - Diagnostic equipment for today's automobiles can cost over $100,000. As a GM Certified Service Center, Nucar’s Lewes Automall is required to purchase and used the best equipment and maintain computer links to factory experts.
- Parts - Only new car dealers are required to carry an inventory of parts to cover all repairs to the cars and trucks they sell, assuring customers quick repairs and genuine parts. We have three tier pricing for parts so you can choose from good, better, or best - best being genuine GM parts. Our service advisors can present the options to you so you can make an educated decision.
- Guarantees - Nucar’s Lewes Automall's reputation depends on customer satisfaction, that's why dealerships guarantee their repairs. Plus original parts also carry additional manufacturer guarantees.
- Warranty - All new cars today carry manufacturer warranties that specify maintenance schedules and repair procedures. Service from Nucar’s Lewes Automall eliminates the possibility of voiding the warranty for failure to meet requirements. Extended warranty policies can also be purchased for added protection. If the repairs are under warranty, we are able to access the warranty right away and begin working on your car. This could save you a lot of time, energy and frustration that you would otherwise use to fill out paperwork or get the warranty transferred.
- Convenience - To ensure convenient service, Nucar’s Lewes Automall offers express service lanes for routine maintenance and simple repairs, and guaranteed time of delivery and shuttle service while repairs are being made. Plus, our Pit Stop is a free service to all customers whether or not you have purchased your car here. Simply pull your car up in the Pit Stop lane to the right of the service showroom. Come inside to see a service writer and they will have someone check your fluid levels and top off for free. Your tire pressure will be checked and air added if necessary. This service is simply a convenience to you to ensure that you aren't running low on essential fluids like oil, brake or power steering fluid.
- Price - Nucar’s Lewes Automall has fast service priced competitively. Often, your local dealership offers the best local price in addition to the best service.
- Satisfaction - In both sales and service, satisfaction is the primary goal of Nucar’s Lewes Automall. The best way to achieve this is to offer the best service support for your car at the best price.
If you need one more reason, the Preferred Owner Program allows you to accumulate service points by shopping online and buying services which can be redeemed for discounts on future services. It's always good to save!
Our Service Advisors:
Our service advisors, Bryan Reynolds, Rick Johnson, and Mark Pavusik, are courteous and friendly. They are here to help you understand your service options and answer your questions. Manager, Al Petticrew, is also on hand with his many years of experience to address your concerns. Our goal is to help you stay up to date on all the services needed to keep your vehicle running smoothly, safely and efficiently. Whenever we recommend a service to you, there will be no pressure - we will simply explain the pros and cons and let you make the decision.
Our Lounge:
You can drop your car off using our convenient night drop-box, or wait in the remarkably comfortable lounge while your car is serviced. The lounge is appointed with cushy couches, vibrating massage chairs and a large screen TV. Free Wolfgang Puck coffee service and a water cooler are available. Vending machines with snacks are also conveniently located in the lounge.
Our shuttle service can provide transportation to and from any of the local restaurants if you decide to get a meal while you wait. We are within walking distance of
Arby's,
Grotto's Grand Slam, Casa Amici, and
Barista Cafe.
Our Towing Department
Nucar’s Lewes Automall offers a 24 hour towing department. If your car should ever be disabled, you'll want to have the number of our Towing Service in your cell phone. Towing can be reached 24 hours a day at (302) 644-2869. Your car will be placed in the secure lot behind the dealership on Wescoats Road. If the State Police towed your car, you can pick it up whenever the dealership is open. On Saturday, you can pick up your car from 9:00 AM to 10:00 AM.
Shuttle Service:
We have a shuttle service - please let us know if you'll need a ride when you make your service appointment. Our driver, Tim Fox, will drop you off at work or home and pick you up again at the end of the day.
On-Line Scheduling:
Use our
online form to schedule an appointment or call our service department at (866) 485-7074 or 645-6221.
See our
Service Specials page for all current specials!
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