Confirmed Service Customer
NOT a good 1st time experience! no loaner vehicle was offer or provided for an all-day install.... No explanation and /or demo on operation, use and care was provided after installation. No one person seemed to know enough about the install and /or the vehicle to answer my questions. On a side note: This is a brand new 2024 Vehicle purchased from Lewes, DE dealership, about a month ago, to install an assertory part at the same Lewes service location. One would think I.G Burton might go out of their way to make it a pleasant experience!!
Hardt& M.
DAGSBORO,
DE
Business Response
Thank you for returning your survey.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Matt is a great service writer. Had the vehicle ready when promised and explained a radio function that I needed clarity on. He walked out to the vehi...