972 Reviews Found
Confirmed Service Customer
Always great service. I was kept informed about suggested maintenance and it was done in a timely manner which is important because I have to wait on my vehicle.
Andrea M.
BETHANY BEACH
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Confirmed Service Customer
Service was outstanding and I was updated as where my truck was in the process so I had a view of when I was going to get my truck back from service.
William B.
OCEAN VIEW
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
Was this review helpful?
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Wait times were minimal, selection was great and we ended up with the perfect vehicle for us that wasn’t even on our radar.
Craig S.
MILLSBORO
Was this review helpful?
Confirmed Service Customer
Shane was great to work with! Very knowledgeable and kind. Would definitely work with him again!
Morgan C.
CAMDEN
Was this review helpful?
Confirmed Service Customer
Bill Landis took good care of me from the time I dropped it off till the time I picked it up. They let me know I needed a few things more than just my oil changed and I got everything done and they had it back to me that same day. Thanks to the wonderful mechanics.
Laura R.
REHOBOTH BEACH
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Matthew provided excellent service and information which helped me decide on the most appropriate services for my 75k maintenance.
Joseph M.
GEORGETOWN
Was this review helpful?
Confirmed Service Customer
Awesome Service staff! Very knowledgeable, helpful and friendly. Clean waiting area, and restrooms!
Mary L.
SELBYVILLE
Was this review helpful?
Confirmed Service Customer
The gentleman that helped me at the second desk was extremely personable and truly listened to the trouble I was having with my vehicle. Communication before, during, and after the appointment was fantastic. They had my vehicle checked out and software updated within just a couple of hours after leaving it for my drop in appointment.
Caitlin C.
LINCOLN
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
Was this review helpful?
Business Response
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Was this review helpful?
Confirmed Sales Customer
This is my sixth car I have purchased from I. G Burton and Dana has been my salesman. He is the best. He makes buying a car a pleasant experience.
Robert D.
HARBESON
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Service done in a timely manner, always very professional and polite.
Raymond N.
REHOBOTH BEACH
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Confirmed Service Customer
Matt is a awesome service writer, I always have great experience at Burtons
Marva R.
MILLSBORO
Was this review helpful?
Confirmed Service Customer
Auto repair was done within expected duration. I was continually updated on my vehicles status toward completion. I have been exceptionally pleased with my experiences at I.G. Burton in Lewes, DE.
David B.
OCEAN VIEW
Was this review helpful?
Confirmed Service Customer
I have ALWAYS enjoyed dealing with I.G. Burton from sales to service. Very prompt. Customer Service has always been their first priority. Keep up the great work!
Michael M.
LEWES
Was this review helpful?
Confirmed Service Customer
Car was completed in a timely manner. Very little feed back was unusual. I do recommend this dealership work is a always done well.
David M.
MILLSBORO