1275 Reviews Found
Confirmed Service Customer
Totally satisfied with all staff and work provided on my vehicle
Brian H.
FISHING CREEK
Business Response
Hello Brian, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Shane about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com on Sep. 24th) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
My Suburban was in for recalls . Very smooth transaction and done promptly
Lynn M.
LEWES
Business Response
Hello Lynn,, thanks for your perfect dealer survey to i.g.Burton Lewes serv onice department. I told Wade about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com on Sep.24) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
Very friendly, work was finished in a timely manner. Very happy
Paul A.
OCEANVIEW
Business Response
Hello Paul, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Shane about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com Sep. 24) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Business Response
Hello Vito, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Shane about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
The service man helped me right away especially since I had to make another appointment
Janet D.
LEWES
Business Response
Hello Janet , thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Brian about your response and we���re so pleased to know you had a good experience with us. Please remember that your Buick Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from Buickcx@buickcx.com on the 24th) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
Matt was very understanding and accommodating of the special circumstances in servicing both of our vehicles.
Joseph D.
LEWES
Business Response
Hello Joseph, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Matthew about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com on Sep 24) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
I made an appointment on line and arrived on time (9:20). The dealership had no record of it and said the would get me in . I had to wait until 4:00. Thent was mad on the GMC app.
Kenneth P.
MILTON
Business Response
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
Really expected a delay was surprised when the vehicle was finished in 2 days. My wife was extremely happy. Thank you.
Eugene P.
LEWES
Business Response
Hello Mr. Eugene, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Shane about your response and we���re so pleased to know you had a good experience with us. Please remember that your GMC Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from GMCcx@gmccx.com on September the 17th) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
Our 6th car in 5 years, the service we got from the sales person was fantastic, we love I.G. Burton. Keep up the good work !!!!
Danny J.
MILTON
Business Response
Hello, Mr. Danny thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Bryan about your response and we���re so pleased to know you had a good experience with us. Please remember that your GMC Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from GMCcx@gmccx.com on September the 24th) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Sales Customer
Had one problem with the gps system which was cleared up right away by the salesperson. I did not understand the system and Dana explained it. He was very patient with explaining the whole system.
Theresa M.
SELBYVILLE
Business Response
Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Wow, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Matt Stanton is my service advisor and I feel that he has my best interest in mind every time I take my vehicle in for service.
Linda C.
REHOBOTH BEACH
Business Response
Hi there, thank you; we appreciate your feedback! Until the next time we meet, take care!
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Business Response
Thank you for choosing Ig Burton Lewes Chevrolet Buick GMC as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hi, thank you for the high star rating! Thank you again for the great review! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello Mr./Mrs. Falkner, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Matthew about your response and we���re so pleased to know you had a good experience with us. Please remember that your GMC Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from GMCcx@gmccx.com on September the 24th) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
SHANE WAS VERY HELPFUL AND COURTEOUS. THE WAITING ROOM WAS VERY CLEAN AND COMFORTABLE. THE STAFF AND PEOPLE AT I.G. BURTON ARE GREAT! THANK YOU
Helen B.
GEORGETOWN
Business Response
Hello Helen, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Shane about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com on September 17th) Thank you again for your perfect survey! Please stay safe and be well until we meet again
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Confirmed Service Customer
I took my 2017 Chevy Volt to your dealership in June for a shaking issue that I had. I paid nearly $300 and was told the issue was fixed. Immediately after leaving the dealership, the shaking resumed. Unfortunately due to my busy work schedule and me living over an hour away (your shop is the only one locally that will service Volts) I was unable to bring it back until Friday 8/27. I made an appointment for 0800 on 8/27 and arranged for a friend to follow me and pick up up (again, over an hour away) and we waited in the Lewes area expecting the car to be finished around 5PM according to the associate that morning. Around 2:30 I received a call that they had not even started on the vehicle, so obviously it wouldn���t be done that day, so I had to be taken back home. An associate then later called me and told me that a caliper had gone bad and needed to be replaced, and it would be over $400, I asked if that was the issue all along, and he told me ���I don���t know, I wasn���t here that day��� and I voiced my concern over paying nearly $300 to have it fixed in the first place, then told it was a different issue which would cost another $400 or so. He said the earliest it would be done is Tuesday, so I had to borrow a car.
Brandon M.
PITTSVILLE
Business Response
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you.
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Confirmed Sales Customer
The salesman made the buying process very easy. Everything was explained and he was very personable. He showed me everything about the truck before my purchase.
Mark B.
DOVER
Business Response
Thank You Mr Bason for the Perfect Survey. I told Zach and he was very happy. Your Chevrolet/GMC survey will be in your e-mail this Friday. If you give Zach all 5s and Completely Satisfied in every Category he will pass this survey too ( this means if you give Zach 1 4 or 1 Very Satisfied or less in any Category he will Automatically FAIL. Chevrolet/GMC is very unforgiving in this matter ). Again Thank You very much for the Perfect Survey. Please stay Safe and be Healthy until we meet again.
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Confirmed Service Customer
I am a retired General Manager from a Chevrolet dealership and would like to say IG BURTON Auto Mall in Lewes is one of the most professional dealerships I���ve ever been in. The buying experience was extraordinary and my first trip to the service department was equally as nice. They got me in and out and kept me informed during the day on the status of my vehicle. Great staff ! Everyone treats you like family.
Courtney G.
LEWES
Business Response
Hello Courtney, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Matthew about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com on Friday, Sep. 17th) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Business Response
Hello Michael, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Wade about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com on Friday, Sep. 17) Thank you again for your perfect survey! Please stay safe and be well until we meet again!