1207 Reviews Found
Confirmed Service Customer
good experience. took me on time and a great waiting area.
John M.
REHOBOTH BEACH
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Luckily they found a radiator leak, prior to my trip with my travel trailer to Masa Arizona. My issue is that the radiator is in a 2017 truck and should not have had this issue after 2 years. It was the top part at the expansion tank tube or around the cap where there is a weld. My opinion is that this should have been covered my a warranty. And not cost $ 1600.
Lawrence S.
OCEAN VIEW
Business Response
Lawrence, we appreciate your kind words. The entire team at i.g. Burton Lewes Automall thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
Provided a shuttle home and returned me to the dealership when the work was done.
Gerald A.
rehoboth beach
Business Response
Gerald, thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Service Customer
Service rep was friendly and greeted me as soon as I arrived.
Woody A.
LEWES
Business Response
Woody, thank you for taking the time to write about your experience at our dealership. All of us at i.g. Burton Lewes Automall pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing i.g. Burton Lewes Automall and we hope to see you again soon!
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Business Response
Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Dana was very professional and worked with me during the entire process. I recently moved into the area, and would definitely recommend this dealership.
Nicholas C.
MILLSBORO
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Service was ok. Service team needs to be a little more attentive and respectful of women.
Michael G.
MILLSBORO
Business Response
Michael, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Sales Customer
Our dealing were very cordial and professional. Our sale rep answered all our questions immediately and straightforwardly. Overall, it was a very positive car buying experience.
Victor C.
LEWES
Business Response
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole i.g. Burton Lewes Automall sales team would like to thank you for coming in and we hope to see you again in the near future. We hope to be of service to you again in the future. Best wishes, i.g. Burton Lewes Automall
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Business Response
Robert, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
We love hearing from happy customers. Take care. We're looking forward to your next visit with us!
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Business Response
Glad we could help you out! We hope to be of service to you again in the future. Best wishes, i.g. Burton Lewes Automall
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Business Response
It is great to hear that our staff at i.g. Burton Lewes Automall was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. We sincerely value your business and look forward to your next visit!
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Business Response
Thanks for the great feedback! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Again, Matt took care of installing my second harness for loose gear shift. Hope this one is made by a different manufacturer company. Not having my 2017 GMC Denali be in park is scary, especially when 5-7 year old grand babies are in back seat. A recall should be posted.
Sharyn S.
REHOBOTH BEACH
Business Response
Sharyn, we sincerely appreciate your feedback. Each employee is a valued member of the i.g. Burton Lewes Automall team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! We sincerely value your business and look forward to your next visit!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!