886 Reviews Found
Confirmed Service Customer
My appointment time was honored and the work was completed in a timely manner.
Howard B.
MILLSBORO
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Confirmed Sales Customer
This was the 5th car I bought from Dana at I. G.Burton. Once again, great service and a great experience working with Dana.
Alan C.
MILLSBORO
Business Response
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
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Confirmed Service Customer
Scheduling and check in for service was easy. The work was done as promised, and in a timely manner. The service reps were professional and pleasant. Highly recommend the dealership to anyone looking for good service.
John F.
LEWES
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
I am completely satisfied with the service I received I G Burton of Lewes. Matt made sure what needed to be done even to the re-call was completed . I thank Matt and everyone who serviced my vehicle. I would highly recommend I G Burton to family and friends.
Sara W.
LEWES
Business Response
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Service Customer
What happened before I got to the dealership speaks alot. Car stopped running in the Walmart parking lot blocking traffic from entering or exit. Brian a service tech for burton was in the parking lot-it was his day off-,he was great I would not have known what to do. He directed traffic, called for a tow truck and stayed until he came, he also notified the service dept we were coming.Everthing went smooth at the dealership. Brian deserves a gold star for all he did--he could have walked by telling me to move my car.
Mildred A.
LEWES
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Confirmed Service Customer
I arrived on time, was greeted, waited on, and had my car serviced within an hour
Pamela C.
MILTON
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Confirmed Sales Customer
The sales rep (Jennifer) was very very helpful !!
Gladys G.
SEAFORD
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Confirmed Service Customer
I greatly appreciate being able to replace my spark plugs at the Lewes, Delaware location of I.G. Burton. I have been nervous about the work I had done at the Milford location; I hope to never have service done again at the Milford location of I.G. Burton. I���ve mentioned this before, but it���s so upsetting���. Milford had replaced only one spark plug, when I had paid for four to be replaced. My engine had a bit of smoke; I took my car to LEWES right after. I think Chevrolet has a hybrid Volt coming out in 2027 ? I plan to make that purchase. Any time I have my car serviced at LEWES, it is so responsive. LEWES mechanics are top shelf��� period. And the Service Advisors all are polite, great communicators. That says a lot about the Service Manager, Brian.
Tracy F.
MILFORD
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Confirmed Service Customer
There really is not much to tell. I checked in and handed over the keys. I was told I would get a call or tx message when t3he car was ready - which happened. We went in to pay and pick up the car - the guy who checked us out was very pleasant and checked us out quickly. A good experience.
Jennifer H.
HARBESON
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Confirmed Sales Customer
It was a pleasure from the beginning to the end. Angel was Very responsive on all calls and Texts. Very professional and polite. Great job. A + Thank you.
Charles S.
MILLSBORO