I left my car at the dealership before hours...I got a text and email concerning work that needed to be done. I had left a note that I needed my car about 12:30 and it was completed on time. When I went to the dealership to pick it up it was ready on time and ran great.
I stopped by the service center because I had a message on my screen when I first started the car in the morning to check my power steering. Mr. Weiss tested my battery and said I may need a new battery soon. When I tried to start my car to leave it would not start. Mr. Weiss was very gracious and had my battery replaced immediately. I could not ask for better service.
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the i.g. Burton Lewes Automall team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
This is first time I have had to take my car in for an actual repair and describe the problem. As a woman, I appreciate that your service associates treated me respectfully and actually listened to me!
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole i.g. Burton Lewes Automall service team would like to thank you for coming in and we hope to see you again in the near future.
Jean - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
It was great, scheduled my appointment, came in the next morning, drop off my car, got a ride to work, they called when it was done, and it was my 2nd Oil Change and it was a FREE! Which was the best thing of all!
Thank you for taking the time to write about your visit. It is wonderful to hear that our staff at i.g. Burton Lewes Automall was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Rose - thank you for taking the time to write about your experience at our dealership. All of us at i.g. Burton Lewes Automall pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
William, we appreciate your kind words. The entire team at i.g. Burton Lewes Automall thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!