1937 Reviews Found
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
I left my car at the dealership before hours...I got a text and email concerning work that needed to be done. I had left a note that I needed my car about 12:30 and it was completed on time. When I went to the dealership to pick it up it was ready on time and ran great.
David M.
MILLSBORO
Business Response
Thank you for taking the time to share your feedback, David. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
Exemplary expertise , the service writers are completely knowledgeable on each and every vehicle, and option . No wasted time here, just expert vehicle care at competitive pricing.
Michael A.
MILTON
Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Business Response
Glad you had a great experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
I stopped by the service center because I had a message on my screen when I first started the car in the morning to check my power steering. Mr. Weiss tested my battery and said I may need a new battery soon. When I tried to start my car to leave it would not start. Mr. Weiss was very gracious and had my battery replaced immediately. I could not ask for better service.
Janet G.
MILLSBORO
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the i.g. Burton Lewes Automall team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
Work was correctly completed, however it took longer than expected. Like two more days.
Dennis M.
LEWES
Business Response
Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
Thanks for the great feedback!
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Confirmed Service Customer
This is first time I have had to take my car in for an actual repair and describe the problem. As a woman, I appreciate that your service associates treated me respectfully and actually listened to me!
Kathleen F.
OCEAN VIEW
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole i.g. Burton Lewes Automall service team would like to thank you for coming in and we hope to see you again in the near future.
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Business Response
Glad you had a great experience!
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Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
Car in for scheduled maintenance with an appointment. Waited in clean wait area with tv, magazines, coffee. Service completed promptly. Service personnel knowledgeable and polite.
Jean F.
MILTON
Business Response
Jean - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Service Customer
It was great, scheduled my appointment, came in the next morning, drop off my car, got a ride to work, they called when it was done, and it was my 2nd Oil Change and it was a FREE! Which was the best thing of all!
Judith R.
LEWES
Business Response
Thank you for taking the time to write about your visit. It is wonderful to hear that our staff at i.g. Burton Lewes Automall was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Confirmed Sales Customer
Salesman was very helpful even though it was late on Saturday, he took the time to set up my phone and explain about using nav via iphone
Rose S.
HARBESON
Business Response
Rose - thank you for taking the time to write about your experience at our dealership. All of us at i.g. Burton Lewes Automall pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
The staff is always very professional, helpful and welcoming.
Rhonda R.
SELBYVILLE
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Very friendly advisors. The gave me the dat and time I requested.
Aileen H.
LEWES
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
Fast free WiFi in a comfortable and clean waiting area.
William B.
LEWES
Business Response
William, we appreciate your kind words. The entire team at i.g. Burton Lewes Automall thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!