1145 Reviews Found
Confirmed Service Customer
I specifically brought my car in for Warranty Service. I left the dealership and less than 1 hour after I picked up the car the issue I brought the car in for was happening again. Unfortunately this was the SECOND time I have brought the car in for this issue. I live in Wilmington and getting the car to your dealership is not always convenient or easy. Having the issue not resolved isn't something I have time to deal more than one time.
Barbara W.
WILMINGTON
Business Response
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one.
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Confirmed Service Customer
So far so good, purchased my used vehicle in March and this was my first service visit.
Cindy H.
LEWES
Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
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Confirmed Sales Customer
When I went to IG Burton wasn't 100% the type of truck I was looking for. Ron helped me do that and was committed in helping me find something that suited my family needs. Thank you Ron!
Joseph L.
MAGNOLIA
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Sales Customer
Everyone that I dealt with knew what to do. All very knowledgeable about the area that they where working with me on.
Paul L.
SELBYVILLE
Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Confirmed Sales Customer
Took care of all issues that arose without wuestion
Farrell W.
MAGNOLIA
Business Response
Thank you for taking the time to share your experience with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ig Burton Lewes Chevrolet Buick GMC. Hi, thanks for taking the time to leave a review.
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Confirmed Sales Customer
Dana was phenomenal! Absolutely amazing at his job. So helpful.
Raelle R.
REHOBOTH BEACH
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We're looking forward to your next visit with us!
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Confirmed Sales Customer
Christie and Bill made the purchase so easy. Christie took her time to show me different options and wants me to get a list of questions I may have so she can answer them. I'm very pleased with my new Denali.
Donna V.
MILLVILLE
Business Response
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Said theyd fix the problem my brand new car has and didnt
Mary L.
FRANKFORD
Business Response
We would like to thank you for sharing this feedback and apologize that we did not meet your expectations. We would like to speak with you regarding the situation and discuss options. Please contact us at your earliest convenience.
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Confirmed Sales Customer
Thomas E. was a pleasant sales person. I knew what I wanted. He went to another dealership where the suv was located. Thomas he helped me to get what I wanted.
Paquita M.
LINCOLN
Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Confirmed Service Customer
They explained what the problem was with my vehicle and dealt with it professionally. They provided shuttle service and Tim was great. Overall very good experience !!!
Dawn M.
LEWES
Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Confirmed Service Customer
Everything went well. Everyone was courteous and I was out in 40 minutes.
Louis R.
REHOBOTH BEACH
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Confirmed Sales Customer
Dana took his time and covered everything I was looking for
William M.
MILTON
Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Confirmed Service Customer
Did a warranty replacement of trunk latch. The service department is always first
David M.
MILLSBORO
Business Response
Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you.
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Business Response
Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you.
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Business Response
Hello, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon! Thank you again for the great review!
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Confirmed Service Customer
They did a nice job and super friendly staff but the mechanic or someone had dirty hands because my steering wheel was dirty but didn���t want to take the time to complain
Janet D.
LEWES
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.