1274 Reviews Found
Confirmed Service Customer
The vehicle was at your dealership for SEVEN WEEKS, was in for check engine light on. The car was returned filthy dirty on the outside and black shoe marks on the carpet, floor mat and door panel. They know how I maintain the car and it is never out of the garage except when in use. I am returning the car on Monday 9/27/21 to your dealership and hope it is repaired. I do not have much hope. I have spent more money on this 2003 Corvette than I care to tell you. I am one very frustrated and disappointed customer. Bill
Bill G.
REHOBOTH BEACH
Business Response
Hi, thank you for taking the time to leave us feedback about your experience with us. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (302) 360-8306 so we can work towards a solution. Thank you and have a great day.
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Business Response
Hello Amanda, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Wade about your response and we���re so pleased to know you had a good experience with us. Please remember that your GMC Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from GMCcx@gmccx.com on October 1st) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
Our service was done on time and the staff was courteous and professional. All in all a pleasant experience. Thank you!
Lisa K.
LEWES
Business Response
Hello Lisa, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Shane about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com on Oct 1) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Business Response
Hello Kathleen, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Matthew about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
Thanks to service personnel who repaired our car quickly as requested, very helpful and kind.
John H.
Oceanview
Business Response
Hello John, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Wade about your response and we���re so pleased to know you had a good experience with us. Please remember that your Buick Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from Buickcx@buickcx.com on Oct. 1st) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Sales Customer
All of the staff was very courteous and helpful.
William M.
PARSONSBURG
Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
I was very appreciative of the fact that I was able to book the appointment online and that there was an appointment available at 9:20AM the same day as my online inquiry. My issue was diagnosed and repaired later that same day allowing us to leave for our trip as planned.
Greg S.
LEWES
Business Response
Hello Greg, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Shane about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com on Oct 1st) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Business Response
Thank you for returning your survey.
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Confirmed Service Customer
Made appointment for factory recall for my vehicle for rear tow link brought it in thinking they had the part but no, had 30000 mile service and refinish headlights which they did a good job. But the safety issue which they knew about why come in if no parts that upset me. Could have done all this in one shot. Now have to come in again they knew about recall.
Andrew G.
LEWES
Business Response
Thank you for returning your survey.
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Confirmed Sales Customer
Salesman answered all our questions. Was helpful and absolutely no pressure
Michael R.
MILLSBORO
Business Response
Thank you Mr Rogers for the Perfect Survey. I told Ron and he was very happy. Your Chevrolet/GM survey will be in your e-mail on Friday. If you give Ron all 5s and Completely Satisfied in every Category he will pass that survey too ( this means if you give him 1 4 or 1 Very Satisfied in any Category he will Automatically Fail. Chevrolet/GM is very unforgiving in this matter ). Again Thank You very much for the Perfect Survey. Please stay Safe and be Healthy until we meet again.
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Confirmed Sales Customer
Saleman (Craig) did a great job helping us understand all the new dashboard equipment
Stanley C.
HARBESON
Business Response
Thank You Mr Chmiel for the Perfect Survey. I told Craig and he was very happy. Your Buick/Gm survey will be in your e-mail this Friday. If you give Craig all 5s and Completely Satisfied in every Category he will pass that survey too ( this means if you give him 1 4 or 1 Very Satisfied in any Category he will Automatically FAIL. Buick/Gm is very unforgiving in this matter ). Again Thank You very much for the Perfect Survey. Please stay Safe and be Healthy until we meet again.
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Confirmed Service Customer
I've had my truck since June 2021 and it's had an issue with getting the key out of ignition. They are still working on trying to get it fixed.
Greta B.
LEWES
Business Response
Thank you for returning your survey.
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Confirmed Sales Customer
Great, fantastic customer service. Glen is a great salesman and went above and beyond to make sure I was happy!
Jonathan T.
MIDDLETOWN
Business Response
Thank You Mr Tasch for the Perfect Survey. I told Glen and he was very happy. Your Chevrolet/GM survey will be in your E-mail on Friday. If you give Glen all 5s and Completely Satisfied in every Category he will pass that survey too ( this means if Glen gets 1 4 or 1 Very Satisfied in any Category he will Automatically FAIL. Chevrolet/GM is very unforgiving in this matter ). Again Thank You very much for the Perfect Survey. Please stay Safe and be Healthy until we meet again.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Zach was great. The professionalism demonstrated at this dealership was exceptional. A big thanks to Chris Jamison and his crew.
Denise T.
LEWES
Business Response
Thank you Mrs. Tamburo for the perfect survey.
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Business Response
Thank You Ms Bonilla for the Perfect Survey. I told Ron and he was very happy. Your Buick/GM survey will be in your E-mail this Friday. If you give Ron all 5s and Completely Satisfied in every Category Ron will pass that survey too ( this means if you give Ron 1 4 or 1 very Satisfied in any Category he will Automatically FAIL. Buick/GM is very unforgiving in this matter ). Again Thank You very much for the Perfect Survey. Please stay Safe and be Healthy until we meet again.
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Confirmed Service Customer
Entire staff is friendly and helpful. Clean sitting areas and restrooms
Mary L.
SELBYVILLE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
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Confirmed Service Customer
Quick, took me without appt, greatly appreciated.
Glenn M.
MILTON
Business Response
Hello Glen, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Wade about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com on Sep. 24th) Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
Had to return the next day due to additional issues which should have been fix the first day
Richard S.
REHOBOTH BCH
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
I really like that: - You can schedule maintenance on line - no need to call. - Service will provide you transportation if needed. - Service will text you regarding service needs as well as calling you when the work is completed.
Michael B.
MILLSBORO
Business Response
Hello Michael, thanks for your perfect dealer survey to i.g.Burton Lewes service department. I told Wade about your response and we���re so pleased to know you had a good experience with us. Please remember that your Chevrolet Survey will be emailed and he would greatly appreciate you filling that out with all 10���s and being completely satisfied in order for him to pass. (One 9 or "very satisfied will automatically fail him. The survey will be emailed from chevroletcx@chevroletcx.com on Sep.24h) Thank you again for your perfect survey! Please stay safe and be well until we meet again!