1308 Reviews Found
Confirmed Service Customer
The service is what I have come to expect! I drop the car off, the diagnostic of the car is completed, I get a call from my service adviser telling what if any problem that may or may soon exist, and they tell me when I can come pick it up. Easy, professional, and courteous!
Kerry C.
LEWESH
Business Response
Hello Kerry, thanks for your perfect survey to i.g.Burton Lewes service department. I told Matt about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order for him to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
My fianc��e checked in and couldn���t get one latch for the baby car seat to release, so she couldn���t leave the vehicle as a drop off to take the shuttle. It was a pleasure to know the service department moved her first. It would���ve been a great help if someone from the dealership would���ve assisted with the latch. Other than that, it was an awesome experience
William J.
CAMERON
Business Response
Hello William, thanks for your perfect survey to i.g.Burton Lewes service department. I told Shane about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order for him to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
It was a pleasure working with Matthew at IG Burton in Lewes. Communication via text was very convenient for me while I was at my job. They were fast and thorough in fixing my transmission and did it in the most efficient way possible.
Michael N.
LEWES
Business Response
Hello Michael, thanks for your perfect survey to i.g.Burton Lewes service department. I told Matt about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order for him to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Business Response
Hello Ray, thanks for your perfect survey to i.g.Burton Lewes service department. I told Zach about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
Kept me informed of the status of my repair service
Natalie M.
REHOBOTH BEACH
Business Response
Hello Natalie, thanks for your perfect survey to i.g.Burton Lewes service department. I told Shane about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order for him to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
Mat was very professional and the guys in the shop took care of my car without any follow up required.
Donald S.
LEWES
Business Response
Hello Donald, thanks for your perfect survey to i.g.Burton Lewes service department. I told Matt about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Sales Customer
Very easy to deal with, no bad surprises, and Craig Gaskin was excellant. The very best!!!
Robert C.
LEWES
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Car was quickly serviced and staff were very helpful
Philip S.
LEWES
Business Response
Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Shane was great to work with. The mechanic who worked on my car was lacking in that he didn't ck his work. My wiper squirter was not fixed properly. Dribbling out on one side. Remotes were replaced however he never checked passenger side doors to notice they did not lock or unlock with new remote. Acuators needed replacing but he should have seen that. Work that was done where he had to pull trunk top lining down was never put back in place. I have tried to take care of that myself but can not get it back in place. The next time I am in the area I am bringing the car back to have that issue addressed. Radio surround was broken when removed but that was fixed with parts from a car that "was going to auction".
Shirley H.
BETHANY BEACH
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
Hello Michael, thanks for your perfect survey to i.g.Burton Lewes service department. I told Matt about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order for him to pass the survey. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Business Response
Hello Elizabeth, thanks for your perfect survey to i.g.Burton Lewes service department. I told Shane about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order for Shane to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Sales Customer
I normally don���t write reviews but I was very impressed with the service at your dealership. Dana, our salesperson was exceptional. He was very knowledgeable and professional. But most important , I did not feel pressured or rushed into making a purchase. Would definitely recommend!
George W.
MILLSBORO
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ig Burton Lewes Chevrolet Buick GMC!
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Business Response
Hello Vasker, thanks for your perfect survey to i.g.Burton Lewes service department. I told Matt about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied (in all categories) in order for him to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Business Response
Hello Eric, thanks for your survey to i.g.Burton Lewes service department. I told Zach about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
Frequent updates vis text messaging was very helpful for me
Scott T.
REHOBOTH BEACH
Business Response
Hello Scott, thanks for your survey to i.g.Burton Lewes service department. I told Shane about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order for Shane to pass it. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
Everyone was polite and friendly. My car was serviced in a reasonable amount of time and everything went as expected.
Frances S.
REHOBOTH BEACH
Business Response
Hello Frances, thanks for your perfect survey to i.g.Burton Lewes service department. I told Matt about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order for him to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Business Response
Hello Herbert, thanks for your perfect survey to i.g.Burton Lewes service department. I told Matt about your survey and we���re so pleased to know you had a good experience with us. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order for Matt to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!
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Confirmed Service Customer
Appreciate the quick response for my emergency repairs and the concern of the service writers with the messages of repairs required. The only problem was, apperently when the tech completed repairs and when moving my truck to the customer pickup area, he left some very dirty/greasy prints on the interior door closing handle, but it did clean up very easily so no worries. Capt Art
Arthur S.
GEORGETOWN
Business Response
Hello Arthur, thanks for your perfect survey to i.g.Burton Lewes service department. I told Shane about your survey and we���re so pleased to know you had a good experience with us. We will also reiterate better quality control to avoid mishaps in the future. Please remember that the GM Survey will follow in the next few days and he would greatly appreciate you filling that out with all 10���s and completely satisfied in order for Shane to pass. Thank you again for your perfect survey! Please stay safe and be well until we meet again!