1371 Reviews Found
Confirmed Service Customer
Even though they knew we were coming in for a right front headlight, they did not have the part in stock. They also said they���d have the part in a couple days, yet it���s been a week and we haven���t heard from them. Check in was super slow, and the guy ���helping��� us was not very knowledgeable.
Corlot T.
OCEAN VIEW
Business Response
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one.
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Confirmed Service Customer
Disapointed that no one went over everything that was done and the cost at checkout.
George G.
HOCKENSSIN
Business Response
We are disappointed to learn of your experience here at Ig Burton Lewes Chevrolet Buick GMC, but will take this opportunity to improve. We hope you are willing to give us another chance. Please reach out to us at (302) 645-6221 so we can work towards a resolution.
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Confirmed Service Customer
Always get great service at this dealership.
Edward F.
GEORGETOWN
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Clint was very helpful and found the vehicle that met our needs.
Michael Y.
OCEAN VIEW
Business Response
Our team works hard to make sure every guest feels confident in the customer service they received. We are happy to hear that you enjoyed your visit! We're here to help, so please let us know if there's anything else we can do for you.
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Confirmed Sales Customer
My Salesman Dana was very nice, professional and down to earth
Michael C.
LEWES
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Confirmed Service Customer
Shawn the service advisor was great, i was less than pleased with finding grease stains on my leather seats upon my inspection. Brought this to shawn attention and he cleaned but service technician need to be more careful
Paul C.
LEWES
Business Response
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
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Business Response
Thank you for taking the time to share your experience with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Sales Customer
It started with aa phone call to a rep that we were told to ask for. Dana Cera. he called and discussed what we were interested in and then asked us to be open minded and look on line at another model. We were thinking Chevy Equinox and he said he had a GMC Terrain that he thought would match our needs better. it was ready at our Appt. time and we drove that first. Quick Chevy Equinox drive but we pulled out 3 hrs. later in our new GMC Terrain and love it .Dana was fast focused friendly and flexible as I have always taught my staff to be. Our Financing plan was also presented in an easy professional way. IG Burton ,Lewes was chosen because of it's location to us. now it will be ur car dealer because of Staff and Service.
Muriel F.
LEWES
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Confirmed Sales Customer
Clint took a lot of time to make sure we found the right vehicle. We will be back to see Clint when we need another vehicle
Matthew T.
MILTON
Business Response
5-star customer service is always our number one goal, and we're so happy to hear you had a great experience! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Did not even wash vehicle. Not use to that.
Robert M.
MILLSBORO
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Confirmed Service Customer
They were very quick to schedule an appointment and diagnose the problems. Very fast service.
Michael L.
MILLSBORO
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please don't hesitate to let us know!
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Confirmed Sales Customer
Everyone worked together to get us the car and we felt good about the experince.
Peter G.
MILLSBORO
Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
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Business Response
Thank you for taking the time to share your feedback, Lois. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Business Response
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
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Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Ig Burton Lewes Chevrolet Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Ig Burton Lewes Chevrolet Buick GMC service team would like to thank you for coming in and we hope to see you again in the near future.
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Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
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Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.
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Confirmed Sales Customer
Buying a truck price very good,they pay goog for my old truck,sales person very friendly and professional, rest of the staff very professional, I'm very happy with i g burton from a to z
Adriana M.
BRIDGEVILLE
Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!