William - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
The oil service, including the servicing of the differentials and transfer case were as expected. The previous time my vehicle was in I asked them to check the heater functions as it was not working properly. I was told it was correct which was NOT the case. This time, I asked them to check the heater again. The instruments indicate the heater is functioning properly BUT in sitting down with the tech/advisor I was told there was something amiss because, with some settings, it blows out cold air when it shouldn't. They're getting another 2015 Colorado to do an "apples to apples" comparison to determine what's going on with mine. When they determine exactly what's wrong, they should be able to fix it.
We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole i.g. Burton Lewes Automall service team would like to thank you for coming in and we hope to see you again in the near future.
Sandra, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail.