1916 Reviews Found
Confirmed Service Customer
I had a very positive experience with the service department from scheduling to pick up. Thank you!
Kim S.
LEWES
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Glad we could help you out!
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Business Response
Hi, thank you for the high star rating! We hope to see you soon!
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Confirmed Service Customer
The service staff is excellent, with a shout out to Zach Weis.
Robert G.
MILLSBORO
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Sales Customer
Dana, Was amazing straight forward and made me feel confident and answered all my questions it was a enjoyable experience top knotch salesaman and service highly recommended
Joseph D.
MILFORD
Business Response
It is great to hear that our staff at i.g. Burton Lewes Automall was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
My car was taken in immediately, I was texted when service was complete, and then service rep explained details to me. Then I was on my way!
John F.
REHOBOTH BEACH
Business Response
We are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At i.g. Burton Lewes Automall, we value our customers and we look forward to seeing you on your next visit.
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Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Confirmed Sales Customer
car was dirty inside and had scuffs on outside. This is our second experience with Burton where the attitude of the finance person changed when we did not want to buy any of the packages
Frances O.
MILTON
Business Response
We're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.
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Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Glad we could help you out!
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Business Response
Thank you very much!
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Confirmed Sales Customer
Mike James found my truck I have been looking for
Johnny M.
FELTON
Business Response
Glad we could help you out!
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Confirmed Service Customer
Always a good experience with the Automall. Bryan set up my appointment, Zach checked me in, Dave did the work, and Adam checked me out. Doesn't get any better than that.
David K.
MILTON
Business Response
David, we sincerely appreciate your feedback. Each employee is a valued member of the i.g. Burton Lewes Automall team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Great communication and quick service, price quoted and pickup time was spot on
Charles A.
LEWES
Business Response
We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Service Customer
I left my car at the dealership before hours...I got a text and email concerning work that needed to be done. I had left a note that I needed my car about 12:30 and it was completed on time. When I went to the dealership to pick it up it was ready on time and ran great.
David M.
MILLSBORO
Business Response
Thank you for taking the time to share your feedback, David. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Sales Customer
Best new vehicle purchase experience ever. I'm 62 and this my 9th new vehicle purchase. Dana was a great salesperson.
Steven M.
MILLVILLE
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
IG Burton Lewes,DE - Chris Jamison and Dana Cera very helpful. We would go back and recommend to others.
Linda M.
HARBESON
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
Exemplary expertise , the service writers are completely knowledgeable on each and every vehicle, and option . No wasted time here, just expert vehicle care at competitive pricing.
Michael A.
MILTON
Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Business Response
Glad you had a great experience! We look forward to your next visit! Take care!