1216 Reviews Found
Confirmed Service Customer
Change engine oil warning came on . . drove by and luckily they were able to squeeze my issue between other appointments. Was extremely happy and satisfied. They have a super crew at I.G. Burton in Lewes, DE.
Carl D.
LEWES
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
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Confirmed Service Customer
I. G. Burton's service representative Matt Stanton did an excellent job. He greets you, goes over the problem areas with your vehicle, explains everything in layman's terms, and the job gets done correctly. He is in continual contact with you as you're waiting for your car and at the very end explains exactly what took place and makes suggestions as to what to look for in the future that could be a problem. Matt is a definite asset to I G Burton. I always look forward to dealing with him when my car needs service.
Edward J.
HARBESON
Business Response
Thank you for taking the time to share your feedback, Edward. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Business Response
Glad we could help you out!
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Confirmed Service Customer
Glenn was our sales rep and seriously have to tell you there really isn't a nicer guy. Totally happy with our purchase this time. We had purchased a pickup from the i.g. burton up in Milford on route 1 and felt it wasn't the best buy but were on a time crunch for a pickup that day. However, Glenn restored our believe in your dealership and now not only are we repeat customers............now life time customers!
Alain L.
OCEAN VIEW
Business Response
Alain - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Service Customer
Everyone is very professional and keep you well informed.
Darlene D.
MILLSBORO
Business Response
Wow Darlene, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The service was done in a timely manner and the staff was friendly as usual.
Jeffry O.
LEWES
Business Response
Jeffry, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
What I liked the most: the men at the service center were great, very pleasant and helpful. I also was very pleased with the appointment, my car was taken in on time and was finished when promised. Great!
Francis R.
LEWES
Business Response
Francis - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Service Customer
Very friendly I appreciate that the staff doesn’t try to SELL you you services that are not needed
Michael T.
LEWES
Business Response
Thank you for taking the time to share your feedback, Michael. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
Excellent customer service. Very friendly and kept us informed throughout the service process.
Karen B.
SELBYVILLE
Business Response
Karen - Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
The dealer found my vehicle out of Alignment ,and notified me for safely thanks to them its ok now .
Richard T.
MILTON
Business Response
Richard - thank you for sharing this incredible feedback with us about your service visit.
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Confirmed Service Customer
Great experience. Car was done in a timely manner.
Harrison H.
REHOBOTH BEACH
Business Response
Glad you had a great experience!
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Business Response
Barbara - We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Nice shop, great staff (team), very customer oriented.
Cecil E.
OCEAN CITY
Business Response
Hi Cecil, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
my appointment for a wheel balance on my corvette was handled, as usual, very pleasurable.
Jerry D.
MILTON
Business Response
Jerry, we appreciate the kind words!
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Business Response
Glad we could help you out!
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Confirmed Service Customer
Service prices are outrageous. Took car elsewhere and received quoted services for less than 1/2 of price quoted.
Michael G.
MILLSBORO
Business Response
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
I came into the dealership when the tire pressure light came on.This had happened a couple of months ago also and technician then said it might need to be replaced. Zack said they could replace it and could I wait? I told them I could wait but had to go to work in the afternoon. It was fixed ASAP. Everyone was fast,courteous and professional.Five star service.
Carol H.
LEWES
Business Response
Carol - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Sales Customer
Dealer was very accommodating and brought the exact vehicle in that I was looking for. I would definitely recommend to family and friends. Thank you for a wonderful experience.
Laura J.
LEWES
Business Response
Laura, we sincerely appreciate your feedback. Each employee is a valued member of the i.g. Burton Lewes Automall team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Even though it costs me more money, I like that they checked the entire car to see that thing worked properly.
Howard C.
REHOBOTH BEACH
Business Response
Howard, we sincerely appreciate your feedback. Each employee is a valued member of the i.g. Burton Lewes Automall team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!