1076 Reviews Found
Confirmed Service Customer
Both Matthew and his supervisor Brian were instrumental in getting my vehicle fixed under certified pre-owned warranty. I am extremely satisfied wit I. G. Burton. I would recommend anyone to them for service. I spent 50 years in management at two different dealerships in Maryland, and know what goes on behind the scenes. I. G. Does it right!!!
Jerome H.
MILLSBORO
Business Response
Thank you Mr Hurwitz for the perfect survey. You do not know how much this means to Matthew and the entire Dealership. Please stay Safe and be Healthy until we meet again.
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Business Response
Thank you Mr. Formato for both Perfect Surveys.
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Business Response
Thank you Ms, Foley for the Perfect Survey. Your REAL survey from Chevrolet will be in your e-mail on Friday. It is 20 Questions long. Please fill it out and send it in. This is how Greg is Judged by Chevrolet. He needs all 10s and Completely Satisfied in every Category Just to PASS. Thank you very much for your Business.
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Confirmed Service Customer
Wade was very helpful and addressed my problem with the information screen and it was updated. I also requested that the running light on the passenger side of my car be replaced as it is out. I received a note that they could not find a light out, so my running light has still not been replaced. The only way that you can see the light is out is when you are outside in the daylight and the car is in drive, due to the auto light sensor. The light not being replaced is my only issue.
Jill D.
HARBESON
Business Response
Thank you for returning your survey.
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Confirmed Service Customer
My husband is extremely particular about our cars and the service provided when needed. This is the first time we've had touch up done on my Buick Encore due to some scratches. The collision shop appeared to be extremely busy but Tony Norwood made time for our minor repair and it was done in a timely manner. Most of our experience with Lewes Auto Mall/Burton involves the purchase or lease of Buicks and routine maintenance. Both receive high ratings. As long as we can rely on this same excellent service, we will continue as Burton customers.
Janet P.
MILLSBORO
Business Response
Thank you Mrs. Pomrinca for the Returning your survey. Your REAL survey will be in your e-mail this Friday. It is 20 Questions long. Please fill it out and send it in. This is how Tony is Judged by Buick. He needs all 10s and Completely Satisfied in every Category Just to PASS. Thank you very much for your Business.
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Confirmed Sales Customer
Glen was a wonderful associate to work with who was able get my payment to where I wanted it to be! He was very easy to work with and not overbearing!
Ryan B.
ELLENDALE
Business Response
Thank you Ms. Berkey for the Perfect Survey. Your REAL survey from GMC will be in your e-mail this Friday. It is 20 Questions long. Please fill it out and send it in. This is how Glen is Judged by GMC. He needs all 5s and Completely Satisfied in every Category Just to PASS. Thank you very much for your Business.
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Confirmed Service Customer
Friendly and efficient staff for regular maintenance. I also inquired about getting a set of 4 tires. Shane was able to provide me with 3 options with prices. He added his professional opinion regarding each tire priced and didn’t push the higher end tire if I was only keeping the car for a couple more years. But stressed the tire I purchased was indeed a quality and safe tire. I respect the honesty and professionalism Shane demonstrated yesterday. I recommend I. G. Burton in Lewes to anyone.
Valerie G.
LEWES
Business Response
Thank you Ms. Gazda for the Perfect Survey. Your REAL survey from GMC will be in your e-mail on Friday. It is 20 Questions long. Please fill it out and send it in, This is how Shane is Judged by GMC. He needs all !0s and Completely Satisfied in every Category Just to PASS. Thank you very much for your Business.
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Confirmed Service Customer
The problem was corrected and available to drive home in a timely manner
Walter S.
LEWES
Business Response
Thank you Mr. & Mrs. Smith for the Perfect Survey. Your REAL survey from Chevrolet will be in your E-mail on Friday. It is 20 Questions long. Please fill it out and send it in. This is how Shane is Judged by Chevrolet. He needs all 10s and Completely Satisfied in every Category Just to PASS. Thank you very much for your Business.
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Business Response
Thank you Ms. Quillen for the Perfect Survey. Your REAL survey from Buick will be in your e-mail on Friday. It is 20 Questions long. Please fill it out and send it in. This is how Matthew is Judged by Buick. He needs all 10s and Completely Satisfied in every Category just to PASS. Thank you very much for your Business..
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Confirmed Sales Customer
The experience was very non-stressful. I was very comfortable through the whole process. Aaron was a pleasure to deal with purchasing the new vehicle.
Robert K.
MILLSBORO
Business Response
Thank you Mr. Konnyu for both perfect surveys.
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Confirmed Service Customer
Very good experience, my truck is running really good.
Leslie R.
LEWES
Business Response
Thank you Ms. Rivera for the Perfect Survey. Your REAL survey from GMC will be in your e-mail this Friday. It is 20 Questions long. Please fill it out and send it in. This is how Shane is Judged by GMC. He needs all 10s and Completely Satisfied in every Category Just to PASS. Thank you very much for your Business,
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Confirmed Service Customer
Everything went as expected no problems with service normal wait time.
Anna D.
MILLSBORO
Business Response
Thank you Ms. Doutt for the Perfect Survey. Your REAL survey from Buick will be in your e-mail on Friday. It is 20 Questions long. Please fill it out and send it in. This is how Shane is Judged by Buick. He needs all 10s and Completely Satisfied in every Category just to PASS. Thank you very much for your Business.
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Confirmed Service Customer
Brian took care of me during this visit. Service Dept was short handed but everything was running smoothly & efficiently. Brian was very attentive, professional & accommodating. All went well. The oil change, tire rotation & collision Dept removed 2 spots in my interior- no Nano claim necessary. Thank you Joyce Osik.
Joyce O.
MILLSBORO
Business Response
Thank you Ms. Osik for the Perfect Survey. Your REAL survey from Chevrolet will be in your e-mail TODAY. It is 20 Questions long. Please fill it out and send it in. This is how Shane is Judged by Chevrolet. He needs all 10s and Completely Satisfied Just to PASS. Thank you very much for your Business.
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Confirmed Service Customer
I've always had a great experience in service and sales! Top notch employees and I will not hesitate to recommend. Thank you for your service and fantastic attitude! Mike Powers
Michael P.
LEWES
Business Response
Thank you Mr. Powers for the Perfect Survey. Your REAL survey from Chevrolet will be in your e-mail TODAY. It is 20 Questions long. Please fill it out and send it in. This is how Wade is Judged by Chevrolet. He needs all 10s and Completely Satisfied in every Category Just to PASS. Thank you very Much for your Business.
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Confirmed Service Customer
My service advisor Matt always does a great job
Deborah W.
REHOBOTH BEACH
Business Response
Thank you Ms. Weber for the Perfect Survey. Your REAL survey from GMC will be in your e-mail TODAY. It is 20 Questions long. Please fill it out and send it in. This is how Matthew is judged by GMC. He needs all 10s and Completely Satisfied in every Category Just to PASS. Thank you very much for your Business.
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Confirmed Service Customer
From scheduling online for service to in person everyone was professional and took care of all our concerns above and beyond.
James A.
LEWES
Business Response
Thank you Mr. Albrand for the Perfect Survey. Your REAL survey from GMC will be in your e-mail TODAY. It is 20 Questions long. Please fill it out and send it in. This is how Shane is Judged by GMC. He needs all 10s and Completely Satisfied in every Category Just to PASS. Thank you very much for your business.
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Business Response
Thank you Mr. Venables for returning your survey. Your REAL survey from Chevrolet will be in your e-mail TODAY. It is 20 Questions long. Please fill it out and send it in. This is how Matthew is Judged by Chevrolet. He needs all 10s and Completely Satisfied in every Category Just to PASS. Thank you very much for your Business.
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Confirmed Sales Customer
Dana was excellent in every aspect! Helped us with what vehicle we wanted explained all features. I couldn’t of asked for a better salesman!
Jonathan M.
COVINGTON
Business Response
Thank you Mr. Morales for the Perfect Survey. Your Real Survey from GMC will be in your e-mail TODAY. It is 20 Questions long. Please fill it out and send it in. This is how Dana is Judged by GMC. He needs all %s and Completely Satisfied in every Category just to PASS. Thank you very much for your Business.
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Business Response
Thank you Mr. Fusco for the Perfect Survey. Your REAL survey from Chevrolet will be in your e-mail TODAY. It is 20 Questions long. Please fill it out and send it in. This is how Matthew is Judged by Chevrolet. He needs all 10s and Completely Satisfied in every Category just to PASS. Thank you very much for your Business,
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Business Response
Thank you Mr. Fruchtman for the Perfect Survey. Your REAL survey from GMC will be in your e-mail TODAY. It is 20 Questions long. Please fill it out and send it in. This is how Brentt is Judged by GMC. He needs all 5s and Completely Satisfied in every Category just to PASS. Thank you very much for your Business.