1345 Reviews Found
Confirmed Sales Customer
The IG Burton Lewes team was excellent. They made the process easy and stress free. Everyone we came in contact with was wonderful.
Samantha U.
MILLSBORO
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Everyone was extremely pleasant and efficient. Never have any problems when having our car serviced.
Kenneth M.
LEWES
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Business Response
Glad you had a great experience!
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Business Response
Hi, we are so happy to read such a great review about i.g. Burton Lewes Automall! We can't wait to see you again, have a great day.
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at i.g. Burton Lewes Automall! We hope to see you soon!
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Confirmed Service Customer
Very pleased with the quality of the work on installation of my accessories. Service department also installed some other accessories that I had planned on doing myself at no additional cost.
William W.
FENWICK ISLAND
Business Response
William - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Service Customer
I found the staff very helpful, especially Matt who kept me informed of the work being done on my car.
Dennis S.
lewes
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
They kept checking until they found what was causing the problem and fixed it. They didn't just replace the light and be done with it.
Michael J.
Rehoboth Beach
Business Response
Hi there! We're so happy we were able to help you out! We look forward to your next visit! Take care!
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Confirmed Service Customer
The oil service, including the servicing of the differentials and transfer case were as expected. The previous time my vehicle was in I asked them to check the heater functions as it was not working properly. I was told it was correct which was NOT the case. This time, I asked them to check the heater again. The instruments indicate the heater is functioning properly BUT in sitting down with the tech/advisor I was told there was something amiss because, with some settings, it blows out cold air when it shouldn't. They're getting another 2015 Colorado to do an "apples to apples" comparison to determine what's going on with mine. When they determine exactly what's wrong, they should be able to fix it.
John C.
MILTON
Business Response
We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.
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Confirmed Service Customer
arrived at appointment time and taken care of promptly service friendly I have used this dealership since I moved here 10 years ago feel confident with their repair suggestions
Judith S.
OCEAN VIEW
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole i.g. Burton Lewes Automall service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
My 2013 Cadillac XTS has a weak battery. I called the service department for an in-stock item and then was scheduled that afternoon.
Patricia C.
MILLSBORO
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Glad we could help you out!
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Confirmed Service Customer
Very positive experience with the dealership. Only issue was that they late to notify me when the parts they ordered arrived and could be serviced.
Louis S.
MILLSBORO
Business Response
Louis, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Good folks. Knew what they were talking about. and you were cheaper than independent repair service.
James W.
MILLSBORO
Business Response
Hi James, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Informed, courteous and helpful in the purchase process. Would highly recommend to friends and family
Roger T.
LEWES
Business Response
Hello Roger, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Service Customer
Great experience would buy here again. Excellent sales and service department.
Richard S.
DAGSBORO
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Confirmed Service Customer
Everyone was very pleasant. They normally clean the inside of my windshield - so I was a little disappointed that it was not done this time. But that won't keep me from returning.
Sandra C.
MILLSBORO
Business Response
Sandra, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail.
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Confirmed Service Customer
Battery was changed out on a timely basis.
Linda C.
REHOBOTH BEACH