Our Reviews
Mary L|2025 Buick Enclave
Confirmed Sales Customer
5/9/2025
IG Burton is a fantastic dealership! Great Sales staff, Financial gal Peni is awesome, Service department is great! Entire staff is attentive, helpful and friendly!
BRENTT COX
5/10/2025
Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you for years to come!
SELBYVILLE, DE
John B|2025 Buick Encore GX
Confirmed Sales Customer
5/9/2025
We had a wonderful experience. Dana Cera was our salesman. We have been dealing with Dana for 20 years. He is so knowledgeable, professional and honest. He truly cared that we were happy with our new car and made the entire experience easy. Dana is a great representative for I. G. Burton!
DANA CERA
5/10/2025
Thank you for the kind words! We're so glad to hear that our staff continues to provide you with excellent service. We’ll be sure to pass along your feedback and look forward to serving you again!
LEWES, DE
Caleb B|2020 Chevrolet Equinox
Confirmed Service Customer
5/10/2025
We were satisfied
5/11/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
LEWES, DE
Laura R|2024 GMC Terrain
Confirmed Service Customer
5/10/2025
I took my car in for service. Shane was so nice to work with. He was so helpful. They did find something wrong and they fixed it quickly for me. Thank you Shane for your kindness.
5/11/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Ig Burton Lewes Chevrolet Buick GMC! We hope to be of service to you again in the future. Take care!
REHOBOTH BEACH, DE
Louis B|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/12/2025
There wasn’t enough time to detail the truck. So I was disappointed in that.
REHOBOTH BEACH, DE
James S|2020 Chevrolet Trax
Confirmed Service Customer
5/12/2025
Everything was done accordingly
5/13/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
REHOBOTH BEACH, DE
Maura C|2017 Buick LaCrosse
Confirmed Service Customer
5/13/2025
5 years of consistent good service
5/14/2025
Hello, thank you for taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ig Burton Lewes Chevrolet Buick GMC!
MILTON, DE
Cynthia H|2015 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
Service was done quickly and any added work was fully explained before my approval.
5/16/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
LEWES, DE
Glenn W|2023 Chevrolet Camaro
Confirmed Service Customer
5/15/2025
Quick and courtesy
5/16/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
GEORGETOWN, DE
Edward H|2023 GMC SIERRA 1500
Confirmed Service Customer
5/15/2025
Made the appointment almost a month prior. Asked for truck to be done by 3pm. Received a call at 2 asking if they could keep it overnight for a simple oil change. I said I needed it back that day but could wait till after 3. I received a text around 5pm saying truck was finished and I only had 30 minutes to pick it up
REHOBOTH BEACH, DE
Paul S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/16/2025
Long time Chevrolet customer. They do a very good job and keep me informed of the service throughout the day
5/17/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEWES, DE
Nick M|2024 Chevrolet Equinox EV
Confirmed Service Customer
5/17/2025
Parts took almost 2 months to get for a front right blinker assembly
MILTON, DE
Francine C|2025 Chevrolet Equinox
Confirmed Sales Customer
5/17/2025
Our agent was Angelique and she very professional and informative about the vehicle we were buying and also very helpful.
ANGELIQUE PAYNE
5/18/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
MILLSBORO, DE
Jennifer K|2025 GMC Terrain
Confirmed Sales Customer
5/19/2025
It was great
ERIC ROGERS
5/20/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
REHOBOTH BEACH, DE
Andrea M|2022 Chevrolet Suburban
Confirmed Service Customer
5/20/2025
Always great service. Shane kept me updated and completed the recommended items in a timely manner. I appreciate the “waiting appts”!
5/21/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
BETHANY BEACH, DE
Laura R|2020 GMC Terrain
Confirmed Service Customer
5/21/2025
I dropped the car off early and Shane had it back to me before noon. I got the car serviced and new tires. I am very pleased with Shane and I. G. Burton's customer service.
5/22/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
REHOBOTH BEACH, DE
John B|2025 Buick Encore GX
Confirmed Service Customer
5/22/2025
The technicians were knowledgeable and professional.
5/23/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
LEWES, DE
Dale W|2021 Chevrolet Malibu
Confirmed Service Customer
5/9/2025
Very nice experience
5/10/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
OCEAN VIEW, DE
Gavin P|2024 Chevrolet Colorado
Confirmed Service Customer
5/11/2025
Very quick and polite service experience
5/12/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
LEWES, DE
Robert B|2020 Chevrolet Colorado
Confirmed Service Customer
5/12/2025
Very good and efficient
5/13/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
LEWES, DE
Ronald D|2023 Buick Encore GX
Confirmed Service Customer
5/12/2025
very good
5/13/2025
Hi, thank you for the wonderful high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LEWES, DE
Jonathan K|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/15/2025
Wonderful Experience with all the staff
ANGELIQUE PAYNE
5/16/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
EDGEWATER, MD
Donald C|2025 Chevrolet Trax
Confirmed Sales Customer
5/15/2025
Salesman (Johnathan) was super helpful and made the buying experience much easier and stress free than expected.
JOHNATHAN HILL
5/16/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
REHOBOTH BEACH, DE
Tecola G|2024 GMC Yukon
Confirmed Service Customer
5/15/2025
Great! Services staff is very professional
5/16/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LEWES, DE
Barry L|2011 Chevrolet Volt
Confirmed Service Customer
5/21/2025
I am very satisfied with the work Burton does on my 2011 Volt.
5/22/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
LEWES, DE
Michael B|2017 Chevrolet Equinox
Confirmed Service Customer
5/22/2025
Prompt, friendly service.
5/23/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
MILLSBORO, DE
Jean K|2023 GMC Terrain
Confirmed Service Customer
5/22/2025
Excellent
5/23/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
MILLSBORO, DE
Charleen M|2023 Buick Envision
Confirmed Service Customer
5/22/2025
Everyone we dealt with was very professional
5/25/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
REHOBOTH BEACH, DE
John F|2008 Chevrolet HHR
Confirmed Service Customer
5/22/2025
Even though my vehicle is a 2008HHR SS and parts are hard to find, Jacqui and her team searched for the part until they found one. Once it came in, the work was performed in a timely manner and everything worked flawlessly. I thank her and her team for their persistance in getting the repair done.
5/23/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MILTON, DE
Susan M|2025 Chevrolet Equinox
Confirmed Sales Customer
5/22/2025
The salesman was super nice and knowledgeable about the car I was looking at. Completing the deal took us long past closing time and everyone still remained friendly and didn’t rush me at all. They took their time and explained the financing even offering a First Responders discount on the extended warranty. Thank you for that!
JOHNATHAN HILL
5/23/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
REHOBOTH BEACH, DE
John N|2023 GMC Sierra 1500
Confirmed Service Customer
5/23/2025
Once again I Burton was awesome
5/24/2025
Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!
LEWES, DE
Marilyn R|2025 Chevrolet Trax
Confirmed Sales Customer
5/23/2025
Our sales person, Brian Prichard and the financial persons, Penny and Laura, were very professional and answered all our questions concerning the purchase of our car.
BRIAN PRITCHARD
5/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
LEWES, DE
Gregory W|2024 Chevrolet Trax
Confirmed Service Customer
5/23/2025
Wade was great, knew exactly what I was talking about, very helpful.
5/24/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
MILLSBORO, DE
William H|2019 Buick Encore
Confirmed Service Customer
5/23/2025
It took me four times over the course of five months to come in and have my car looked at for a noise. I finally got a hold of Matt in service and he tester of my car after the technician has drove it multiple times within about three minutes, Matt heard the sound and told me it was a wheel bearing. So Matt has scheduled me appointment and got me a car all that was great. Matt is an awesome person. I just don’t understand why the technician for the last four times could never hear my noise. One time they told me that it was my tires so I went and bought four new tires. Guess it wasn’t my tires after all. Happy with my last visit not too happy with visits before.
5/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MILTON, DE
Alfred M|2016 Chevrolet Corvette
Confirmed Service Customer
5/22/2025
Outstanding Customer Service
5/23/2025
Thank you for sharing your positive experience! We're thrilled to hear that our team provided outstanding service. We truly appreciate your feedback and look forward to serving you again!
LEWES, DE
Neil T|2024 Chevrolet Tahoe
Confirmed Service Customer
5/23/2025
I do a lot of driving and love my 2024 Tahoe. In less than 6 months I have 12k. I am so confident that I will be driving my Tahoe for many more miles cause of the accident excellent service I receive at I.G.!
5/24/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LEWES, DE
John M|2022 GMC Canyon
Confirmed Service Customer
5/23/2025
On time and very professional Mrs brubaker was grate
5/24/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
MILTON, DE
John K|2023 Chevrolet Camaro
Confirmed Service Customer
5/23/2025
Good
5/24/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
HARBESON, DE
Ralph M|2023 GMC Acadia
Confirmed Service Customer
5/26/2025
They handled my issue asap and informative about my issue.
5/27/2025
We’re so glad we could address your issue promptly and keep you well-informed throughout the process! Fast, transparent service is what we strive for — and we're always just a call or visit away when you need us next.
LEWES, DE
Joseph C|2023 GMC Sierra 1500
Confirmed Service Customer
5/28/2025
Service performed quickly and efficiently by a group of well trained mechanics!
5/29/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
LEWES, DE
Richard S|2020 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
The dealership has a team approach to take care of customers. I have used them for as long they have been in the Lewes location. Matt, Wade and Shane are great to deal with to make our service experience outstanding.
5/29/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
REHOBOTH BEACH, DE
Mario D|2025 Chevrolet Trax
Confirmed Sales Customer
5/28/2025
should have explained everything better
DANA CERA
5/29/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MILLSBORO, DE
Marianna C|2025 Chevrolet Trax
Confirmed Sales Customer
5/25/2025
Everyone was knowledgeable and friendly.
DANA CERA
5/26/2025
Thank you for highlighting our team’s knowledge and friendliness! That’s the kind of combo we strive for—expertise with a human touch. We’re here to make every visit welcoming, informative, and stress-free.
MILTON, DE
Dawn J|2024 GMC Yukon
Confirmed Service Customer
5/27/2025
Easy drop off and quick professional service.
5/28/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
HARBESON, DE
Wayne P|2020 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
Pleasant place to step in, everyone greets you and willing to assist you without hesitation!
5/29/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILLSBORO, DE
Samuel D|2024 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
This was our first check up after purchasing our car. Service was excellent, just as we experienced with Burton over the years with the other cars we purchased. We appreciate the ease with scheduling the appointments and the updates during the day as the work on the car progresses. We will continue to suggest IG Burton to friends.
5/29/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ig Burton Lewes Chevrolet Buick GMC!
LEWES, DE
Jamie R|2023 Chevrolet 1500 Silverado
Confirmed Service Customer
5/29/2025
Shane and Rob Fowler always go above and beyond to get my truck taken care of and made sure I had a way to get to and from work.
5/30/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to them. We truly appreciate your continued trust in our team and look forward to serving you again soon!
DOVER, DE
Robert L|2024 GMC Sierra 1500
Confirmed Service Customer
5/29/2025
Simple and painless
5/30/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LEWES, DE
Patricia T|2023 GMC Acadia
Confirmed Service Customer
5/30/2025
As always, a professional and satisfying job.
5/31/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MILTON, DE
Anthony B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/30/2025
Angel was a professional, but at the same time a delight to work with.
ANGELIQUE PAYNE
5/31/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
MILLSBORO, DE
Sally S|2015 Chevrolet Spark
Confirmed Service Customer
5/29/2025
Everything was fine except that I was without a car for a day. It's too bad that it takes that long to get tires. Booking an appointment didn't help much. The service was excellent as always. The availability of a shuttle service is a nice touch.
5/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEWES, DE
Michael H|2025 GMC Acadia
Confirmed Sales Customer
5/30/2025
All 10s!!! Great
ANGELIQUE PAYNE
5/31/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
SIOUX FALLS, SD
Michael D|2024 Chevrolet Equinox EV
Confirmed Service Customer
6/2/2025
Auto collision shop provided excellent work, service and returned my car within the estimated time period.
6/4/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LEWES, DE
James M|2025 Chevrolet Equinox
Confirmed Service Customer
6/2/2025
Acted fast, good communication.
6/4/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
REHOBOTH BEACH, DE
Barry M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/2/2025
Very knowledgeable sales team. Good selection of vehicles. Overall great customer service. Excellent transaction!!
HOUSE SALES
6/4/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
MILLSBORO, DE
Linda B|2025 Buick Encore GX
Confirmed Sales Customer
6/4/2025
Individual Salesperson gives Dealership a 5 star rating. Dana provides excellent service, personal attention before and after the sale.
DANA CERA
6/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Ig Burton Lewes Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
MILTON, DE
Mervin M|2020 GMC Acadia
Confirmed Service Customer
6/10/2025
The service department is always professional and easy to work with. Very good customer service and communication.
6/11/2025
It’s awesome to hear our service and communication hit the mark! Thanks for making us your go-to team—we look forward to continuing that high standard every time.
LEWES, DE
Michael G|2024 Buick Envision
Confirmed Service Customer
6/10/2025
Very efficient, knowledgeable and courteous.
6/11/2025
That’s the kind of feedback that fuels us—thank you! We’re here to keep the experience efficient and respectful every time you roll in.
REHOBOTH BEACH, DE
Thomas C|2025 Chevrolet Traverse
Confirmed Sales Customer
6/10/2025
Great
JENNIFER DIESTE
6/11/2025
Short but powerful—we’ll take “great” any day! Here’s to keeping that level of service going strong every time you walk through our doors.
MILLSBORO, DE
Carolyn P|2011 GMC Acadia
Confirmed Service Customer
6/12/2025
Car was there for like 2 weeks. Spent $4800 on repairs(more than the car is worth) drove it down the road and returned. AC was working fine When it was brought in, now needs work, had no problem with gas mileage now there is issues with that. Another almost $3,000. Why weren’t these issues discovered the first time it was there? I would have decided not to repair it if I had been told it would be almost $5100! Now I’m not sure what to do. Very displeased!
HARBESON, DE
Robert K|2025 Buick Envista
Confirmed Service Customer
6/12/2025
Awesome service department! Our adviser Wade is amazing and always go above and beyond to accommodate us .
6/13/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
MILLSBORO, DE
Ramon F|2023 GMC Terrain
Confirmed Service Customer
6/13/2025
The service department always keeps you in the know as when they are finished and other things that they recommended but let you decide
6/14/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
LEWES, DE
Andrea V|2023 Chevrolet Equinox
Confirmed Service Customer
6/14/2025
It was fine
6/15/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
MILTON, DE
Donna K|2024 Chevrolet Equinox EV
Confirmed Service Customer
6/14/2025
Had my car towed to dealership on a Sunday, and I received notification the next morning acknowledging the car was there and logged into their system. They ordered a new tire for me that day and it was delivered the next. I couldn't be happier with their service!
6/15/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ig Burton Lewes Chevrolet Buick GMC!
MILTON, DE
Jerome Jerry H|2016 GMC Terrain
Confirmed Service Customer
6/16/2025
Matt, my service advisor was great along with the timely service department.
6/17/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
MILLSBORO, DE
Joyce A|2021 Buick Enclave
Confirmed Service Customer
6/16/2025
I’m always comfortable bringing my car to this service dept
6/17/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
MILLSBORO, DE
Kathleen G|2025 Chevrolet Trax
Confirmed Sales Customer
6/16/2025
I was highly recommended to Mr.Cox who was not only very professional and knowledgeable but who also put me at ease by walking me through all the steps of leasing a car.
BRENTT COX
6/17/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Ig Burton Lewes Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
LEWES, DE
Clifton S|2024 Buick Envista
Confirmed Service Customer
5/30/2025
no issues, excellent service
5/31/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
LEWES, DE
Marsha M|2019 Chevrolet Spark
Confirmed Service Customer
5/30/2025
Made recommendations which we were glad to follow to help vehicle get the best performance
5/31/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
REHOBOTH BEACH, DE
Daniel M|2025 Buick Envista
Confirmed Sales Customer
6/3/2025
very professional
JOHNATHAN HILL
6/4/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
REHOBOTH BEACH, DE
Robert D|2023 Chevrolet Corvette
Confirmed Service Customer
6/3/2025
I had my 2023 Corvette transmission serviced and the guys did a great job.
6/4/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
HARBESON, DE
Anthony B|2025 GMC Yukon XL 1500
Confirmed Sales Customer
6/10/2025
Salesman Dana Cera was very knowledgeable and helpful He helped me pick out the perfect Yukon XL to fit my needs Have purchased from IG Burton before and would again in the future
DANA CERA
6/11/2025
Dana will be thrilled to know he helped you find the perfect Yukon XL—it means a lot that you’d choose Ig Burton Lewes Chevrolet Buick GMC again! Thanks for your continued trust in us. Here's to more smooth rides ahead!
OCEAN VIEW, DE
Robert F|2019 GMC Acadia
Confirmed Service Customer
6/13/2025
We can in with a screw in the right front tire. The wait was short and the service was good.
6/13/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
REHOBOTH BEACH, DE
Monica T|2018 GMC Acadia
Confirmed Service Customer
6/15/2025
Always great service
6/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
Lewes, DE
Robert B|2012 Chevrolet Malibu
Confirmed Service Customer
6/18/2025
work was diagnosed quickly and well done.as always matt was very helpful.he is an asset to your company.i was very satisfied.
6/19/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
LEWES, DE
Joseph W|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
6/18/2025
Service is done well. Attitude of personnel professional and courteous. Waiting time for an appointment very unsatisfactory, sometimes taking a month.
6/19/2025
Thank you for choosing Ig Burton Lewes Chevrolet Buick GMC. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
REHOBOTH BEACH, DE
Thomas K|2024 GMC Terrain
Confirmed Service Customer
6/17/2025
Fast service and care..
6/18/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
LEWES, DE
Chris Z|2024 Buick Enclave
Confirmed Service Customer
6/17/2025
Great service!!
6/18/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
LEWES, DE
Linda G|2024 Buick Encore GX
Confirmed Sales Customer
6/17/2025
Great experience! Brian Pritchard took great care of me. He made the process so easy!
BRIAN PRITCHARD
6/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
MILTON, DE
Joseph M|2024 Buick Envista
Confirmed Service Customer
6/19/2025
Good communication. Fast response
6/20/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
LEWES, DE
Clarito A|2025 GMC Sierra EV
Confirmed Sales Customer
6/20/2025
Jennifer was amazing! She had the car ready to test drive, very up front with the process and made the experience worth the hour plus drive!
JENNIFER DIESTE
6/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MIDDLETOWN, DE
Kathleen B|2022 GMC Terrain
Confirmed Service Customer
6/20/2025
In and out quickly, all work done as required.
6/23/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MILLSBORO, DE
Dennis S|2025 GMC Acadia
Confirmed Service Customer
6/20/2025
Right rear turn signal error light. Took Acadia into Burton 6/11/25 for repair. New part ordered. Took car back in on 9/19. Part replaced. Picked up car later in afternoon. Works well now. Shane, service manager took care of scheduling and getting repairs done. He communicated with me through text messages. Effective
6/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEWES, DE
Michael L|2025 GMC Sierra 1500
Confirmed Sales Customer
6/20/2025
The Grey 2-Door GMC Sierra with 6 Foot Bed was PERFECT
BRIAN PRITCHARD
6/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
REHOBOTH BEACH, DE
Christopher N|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/23/2025
All first class!
KAITLYN SCHAFER
6/24/2025
Thank you for the kind words! We’re thrilled to hear that your experience was first class. We truly appreciate your support and look forward to serving you again!
BETHANY BEACH, DE
Louis M|2025 GMC Sierra 1500
Confirmed Service Customer
6/18/2025
Easy getting into appointment and people were very nice
6/19/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
OCEAN VIEW, DE
John B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/18/2025
Very quickly took care of the needed repairs.
6/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
OCEAN VIEW, DE
Sally S|2015 Chevrolet Spark
Confirmed Service Customer
6/20/2025
Good experience. I was informed all through the process.
6/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEWES, DE
Randall L|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/20/2025
Jennifer could not have been any more helpful!
JENNIFER DIESTE
6/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LEWES, DE
Janet D|2021 Buick Encore GX
Confirmed Service Customer
6/21/2025
I am always greeted with a smile and I can be comforted by the fact my car is in good hands because their service crew is the Best all around and keep my car very dependable ever since I purchased it back in August 2021 and I would not take it anywhere else Trust and efficiency are important to me as I would think to anyone who owns a vehicle. Thank you I.g. Burton for always giving me excellent service that I can depend on.
6/23/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ig Burton Lewes Chevrolet Buick GMC!
LEWES, DE
Richard J|2025 Buick Encore GX
Confirmed Sales Customer
6/22/2025
IG Burton Lewes Auto Mall has a Team of Sales Associates, Finance Officers and Support Staff that is Outstanding! Customer Service is their Forte'. This my 2nd New Vehicle that I have purchased from Dana Cara. His Customer Service Skills, Knowledge of the GM Product Line and the Ability to Pinpoint a Vehicle in the IG Burton Network make him IRREPLACEABLE on the Sales Team! He speaks clearly, Explains the Vehicle inside and out. Then I'm given a few moments to look over the Vehicle by myself. Way to Go Dana!!!!!!!
DANA CERA
6/23/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
MILLSBORO, DE
Carli C|2025 Buick Envista
Confirmed Sales Customer
6/23/2025
the dealership and Jeff did awesome at getting me into a car payment that fits my budget and i still got the car i wanted!
JEFFREY HERTZOG
6/24/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GEORGETOWN, DE
William H|2025 Buick Enclave
Confirmed Sales Customer
6/24/2025
Good Job I G Burton.
BRIAN PRITCHARD
6/25/2025
Thanks so much for the kudos! We’ll gladly take that “Good Job” and keep pushing to make every visit even better. We appreciate you recognizing our team—it fuels us to keep delivering top-tier service, every time!
FRANKFORD, DE
Suzanne C|2022 Buick Encore GX
Confirmed Service Customer
6/25/2025
This was best service I have had with you in 10 years I have been coming to your company. . I was in and out within an hour. Thank you so much
6/26/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! Best wishes, Ig Burton Lewes Chevrolet Buick GMC
LEWES, DE
Marian G|2022 Buick Encore GX
Confirmed Service Customer
6/26/2025
Even though I had to drop off the car the service was completed in a timely manner
6/27/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
MILLSBORO, DE
Tracy F|2025 Chevrolet Trax
Confirmed Service Customer
6/26/2025
The Detail Department washed the exterior of my 2025 TRAX. It was a terrific job; Matt was a great communicator. Just a really nice job on my TRAX.
6/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MILFORD, DE
William B|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/26/2025
I arrived and was supposed to wait for my Trk but something came up and I just had to drop It off. Your staff were very understanding and worked with me
6/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
OCEAN VIEW, DE
Joseph J|2024 Buick Envision
Confirmed Sales Customer
6/30/2025
When I purchased this 2024 ( New ) Buick Envision it had 191 miles on the odometer, it now has 245 miles on the odometer. My first OnStar report came today and it shows I have 9% remaining on my oil life. MY QUESTION IS, WAS THAT THE CORRECT MILLIAGE WHEN I PURCHASED THE CAR, OR IS SOMETHING WRONG ALREADY WITH THE CAR???
ANGELIQUE PAYNE
7/1/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEWES, DE
Darlene S|2017 Chevrolet Equinox
Confirmed Service Customer
7/1/2025
They checked everything that was required.
7/2/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MILLSBORO, DE
Mary K|2025 Chevrolet Trax
Confirmed Sales Customer
6/23/2025
The salesperson Jonathan Hill was very helpful without pressuring me on my decision to buy. I am very happy with my purchase.
JOHNATHAN HILL
6/24/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
LEWES, DE
Maria N|2024 Buick Envista
Confirmed Service Customer
6/25/2025
Courteous and professional
6/26/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ig Burton Lewes Chevrolet Buick GMC. We hope you have a great day!
MILTON, DE
Seth B|2025 Chevrolet Colorado
Confirmed Sales Customer
6/26/2025
Called ahead and described the vehicle I wanted. I arrived was met and provided with the vehicle.
ROBERT FOWLER
6/27/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
REHOBOTH BEACH, DE
Alfred M|2016 Chevrolet Corvette
Confirmed Service Customer
6/26/2025
My Service Manager Matt is the Best
6/27/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
LEWES, DE
Robert B|2018 Chevrolet Malibu
Confirmed Service Customer
6/28/2025
just one word.....great. early in-early out
6/29/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LEWES, DE
David K|2025 Chevrolet Trax
Confirmed Sales Customer
6/29/2025
Great salesman
BRENTT COX
6/30/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
LEWES, DE
Michael B|2017 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
Prompt, friendly service: I always come to Burton for service on my Equinox, which is now topping 130,000 miles and looking good.
7/1/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
MILLSBORO, DE
Anthony P|2014 Chevrolet Corvette
Confirmed Service Customer
6/30/2025
Drop off was easy.. Communication was consistent.. Promised return the same day and it was.
7/1/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
LEWES, DE
Wendy H|2025 Buick Envision
Confirmed Sales Customer
7/3/2025
Brent takes great care of me
BRENTT COX
7/4/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
REHOBOTH BEACH, DE
Carol W|2025 GMC Acadia
Confirmed Sales Customer
7/2/2025
Confusion in the early stages was dealt with easily.
ANGELIQUE PAYNE
7/3/2025
Thank you for sharing your experience! We’re glad to hear any early confusion was handled smoothly—it’s our goal to make things clear, easy, and stress-free from start to finish. Here’s to turning uncertainty into confidence, one step at a time!
MILLSBORO, DE
Joseph W|2018 GMC Yukon
Confirmed Service Customer
7/2/2025
The oil change & tire rotation was accomplished in a timely & professional manner!
7/3/2025
Timely, professional, and done right—just how an oil change and tire rotation should be! Thanks for trusting us with your vehicle. We'll keep the wheels turning and the standards high!
REHOBOTH BEACH, DE
Kelly A|2016 GMC Terrain
Confirmed Service Customer
7/3/2025
My over all experience was very pleasant
7/4/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
DAGSBORO, DE
Alexis H|2025 GMC Acadia
Confirmed Sales Customer
7/5/2025
The IG Burton Lewes Team knocked it out of the park. They found our family a car with everything we asked for and more. There was no haggling. We had been shopping around for a new family car with captains chairs. The Team was able to find me exactly what I wanted and we had our new car within 1 day. Upon picking it up, Jennifer did a great job making sure we knew all the bells and whistles and has even followed up with us after to make sure everything was a ok. Signing our paperwork was quick and easy. The Team as a whole was just amazing. We would definitely buy here again.
JENNIFER DIESTE
7/6/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CAMDEN, DE
Michael S|2025 GMC Yukon XL 1500
Confirmed Sales Customer
7/5/2025
Salesman was very helpful and knowledgeable. Kept in touch with me regarding price and availability.
JEFFREY HERTZOG
7/6/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Ig Burton Lewes Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
CATONSVILLE, MD
Dennis A|2025 GMC Yukon
Confirmed Sales Customer
7/6/2025
Quick & efficient staff . Our salesman Brennt was very helpful , polite & not pushy .
BRENTT COX
7/7/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
OCEAN VIEW, DE
Dana C|2025 Chevrolet Suburban 1500
Confirmed Service Customer
7/7/2025
Great job
7/8/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
LEWES, DE
William R|2025 Buick Envista
Confirmed Sales Customer
7/4/2025
Dana was very helpful
DANA CERA
7/5/2025
Hi, we're happy you found our staff to be very helpful during your experience here at Ig Burton Lewes Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
LEWES, DE
Gregory S|2025 Buick Envista
Confirmed Sales Customer
7/4/2025
We had a great experience working with Dana to find our new vehicle. He was very knowledgeable & helpful, and the whole process was about as quick & simple as it can get.
DANA CERA
7/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Ig Burton Lewes Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
LEWES, DE
Robert S|2025 Buick Enclave
Confirmed Sales Customer
7/7/2025
It was a pleasure working with youDana. This is my second purchase of a Buick Enclave from Dana he is very knowledgeable and explains exactly what you need to know about the vehicle you are searching for and purchasing. Thank you Robert W Snyder
DANA CERA
7/8/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
MILLSBORO, DE
Joseph A|2025 Buick Envista
Confirmed Sales Customer
7/7/2025
While we have always received great service from the dealership, our recent buying experience was truly outstanding. AngeliquePayne went out of her way to meet and exceed our expectations.
ANGELIQUE PAYNE
7/8/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!
MILLSBORO, DE
Marie M|2019 Buick Envision
Confirmed Service Customer
7/7/2025
I didn't have much contact with the Service Dept. this time. I dropped off the car the night before because of a previous commitment the day of service. The service dept. contacted me with the results of their inspection. They let me know that were changing the oil, checking and rotating the tires and that I had plenty of tread, No need for new tires. When I came to pick up the car, the car was ready and waiting. The staff was friendly and courteous, as usual. marie mattson
7/8/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEWES, DE
Jeffrey B|2023 Buick Encore GX
Confirmed Service Customer
7/8/2025
Quick service, nice people to deal with.
7/9/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
REHOBOTH BEACH, DE
Gary T|2021 GMC 1500 Sierra
Confirmed Service Customer
7/9/2025
Easy to schedule and great communication during service.
7/10/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MILLSBORO, DE
Donald W|2018 Buick LaCrosse
Confirmed Service Customer
7/9/2025
Shane in the service department was fantastic. I had received feedback from another shop that my Buick lacrosse had an issue. I contacted Shane to get a second opinion and he was able to squeeze me in and get the work done that was actually needed.
7/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MIDDLETOWN, DE
Jeffrey M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2025
It took over a month to get my tires I paid upfront for.
7/10/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MILTON, DE
William K|2024 GMC Sierra 1500
Confirmed Service Customer
7/10/2025
Service was as expected
7/11/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
LEWES, DE
Thomas B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/10/2025
Everything went smoothly
JOHNATHAN HILL
7/11/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
LEWES, DE
Emilia O|2025 GMC Terrain
Confirmed Sales Customer
7/10/2025
Brent as always is great to work with.
BRENTT COX
7/11/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
LEWES, DE
Howard T|2025 Buick Envision
Confirmed Service Customer
7/11/2025
Told them I had a problem with map display. Will not change to bright during day. Stays dark. They looked at it. Couldn't figure out what was wrong & sent me on my way. Was not fixed.
7/12/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
REHOBOTH BEACH, DE
Denis C|2017 GMC Yukon
Confirmed Service Customer
7/11/2025
All requested services completed on time. Matt is a great service writer, always helpful and well informed.
7/12/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
LEWES, DE
Dora D|2013 Chevrolet Equinox
Confirmed Service Customer
7/11/2025
I was greeted as soon as I arrived, the car was taken on time. Although there were minor things found that needed to be taken care of, it was done right away. Everything was explained to me and asked for my permission to proceed. Car was done in a timely fashion. Waiting room was clean and comfortable.
7/12/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
MILTON, DE
Sham K|2025 Chevrolet Equinox
Confirmed Sales Customer
7/11/2025
Had a great experience with our salesman Dana, he made the whole experience easy.
DANA CERA
7/12/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
MILTON, DE
Howard B|2022 GMC Terrain
Confirmed Service Customer
7/11/2025
Service was completed satisfactorily within 2 days. Communication could have been better. Never given status until I requested it.
7/12/2025
Thank you for choosing Ig Burton Lewes Chevrolet Buick GMC. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
MILLSBORO, DE
Robert K|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/14/2025
Good crew very helpful pleasant experience
BRIAN PRITCHARD
7/15/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LEWES, DE
Donovan H|2025 Chevrolet Colorado
Confirmed Sales Customer
7/14/2025
Typical scenario. Interest rate was high for someone with credit score in the 800’s a lot of back and forth.
JENNIFER DIESTE
7/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HARBESON, DE
Valarie G|2022 GMC Terrain
Confirmed Service Customer
7/14/2025
Always great service at IG Burton Lewes—Wade was very helpful so was Shane …both were pleasant and shared knowledge with answering my questions. My ride with Tim was safe and enjoyable too. IG Burton takes good care of me!
7/15/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
REHOBOTH BEACH, DE
Alisha C|2022 Chevrolet Colorado
Confirmed Service Customer
7/14/2025
Prompt and on time
7/15/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
LEWES, DE
Deirdre G|2020 Chevrolet Trax
Confirmed Service Customer
7/14/2025
Very efficient but limited explanation of need for additional services,
7/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEWES, DE
Michael B|2016 Chevrolet Colorado
Confirmed Service Customer
7/9/2025
Professional and informative. Always impressed with the service i receive
7/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEWES, DE
Jerome Jerry H|2016 GMC Terrain
Confirmed Service Customer
7/10/2025
as Always Matt and the service department were excellent. I had a much-needed repair done and Matt explained all the details to me, and the work was completed ahead of schedule.
7/11/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MILLSBORO, DE
Richard M|2024 GMC Sierra 1500
Confirmed Service Customer
7/12/2025
Oil change and software update. I’m assuming the oil was changed , but none of the fluid levels were topped off. Washer fluid cap was opened almost like it was the intent to fill, but never completed. I was told that up to 3 gallons of DEF would be added to tank if necessary, but the gauge was at the same level prior to serving.
7/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
KIRKWOOD, DE
Sara M|2025 GMC Yukon XL 1500
Confirmed Sales Customer
7/13/2025
Dana was fantastic. So personable, easy to work with and made the entire experience enjoyable from beginning to end. We will definitely be back again to work with Dana!
DANA CERA
7/14/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HOBOKEN, NJ
Robert D|2024 GMC Terrain
Confirmed Service Customer
7/14/2025
Just a routine oil change, all went well.
7/15/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
HARBESON, DE
John D|2023 Buick Encore GX
Confirmed Service Customer
7/14/2025
Service was completed in a timely manner.
7/15/2025
Thank you for your feedback! We're glad to hear everything was completed in a timely manner. Providing efficient and reliable service is always our goal—we appreciate your business and look forward to assisting you again!
REHOBOTH BEACH, DE
Leo H|2019 Chevrolet Bolt EV
Confirmed Service Customer
7/15/2025
Always a pleasure
7/17/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MILLSBORO, DE
Leslie J|2025 Buick Envista
Confirmed Sales Customer
7/15/2025
Service was excellent.
JEFFREY HERTZOG
7/17/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
MIDDLETOWN, DE
Joyce S|2020 Chevrolet Equinox
Confirmed Service Customer
7/15/2025
I dropped my car off on June 16th. The repairs took longer than I had expected due to a parts issue. Apparently the first bumper did not come with brackets, so they had to order another one. Drop off was very easy and went smoothly and I was able to drop off my rental car at the dealership when I picked my car up. I have always been pleased with the customer service I have received at I. G. Burton Lewes Auto Mall.
7/17/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LEWES, DE
Kevin R|2025 GMC Yukon XL 1500
Confirmed Sales Customer
7/16/2025
Great experience. Great communication. Streamlined process. No issues.
BRIAN PRITCHARD
7/17/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
ANNAPOLIS, MD
Deborah V|2025 Chevrolet Equinox
Confirmed Sales Customer
7/19/2025
Brian Pritchard was very knowledgeable and friendly.
BRIAN PRITCHARD
7/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MILLSBORO, DE
John T|2021 GMC Yukon
Confirmed Service Customer
7/19/2025
Good Service as always.
7/21/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MILLSBORO, DE
Barbara D|2023 Buick Envision
Confirmed Service Customer
7/21/2025
I appreciate the timely and courteous handling on the service for my Envision.
7/22/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
REHOBOTH BEACH, DE
Paul R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/22/2025
Great service as well as taking me home and picking me up after service was complete. Matt did a fantastic job and explained things in detail. I only wish it wasn't so hard to get an appointment, which is no fault of the service department.
7/23/2025
Thank you for choosing Ig Burton Lewes Chevrolet Buick GMC. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
LEWES, DE
Melissa T|2025 Chevrolet Equinox
Confirmed Service Customer
7/24/2025
We will not be returning to I.G. Burton for sales or service. We are completely dissatisfied with how a NEW car was delivered & the trouble and time to get it fixed.
7/25/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MILLSBORO, DE
David Y|2021 GMC Acadia
Confirmed Service Customer
7/16/2025
I night dropped car on a Sunday without an appointment.The problem was diagnosed on Monday & I had my vehicle back on Tuesday. Fantastic job Shane & his team!
7/17/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
MILLSBORO, DE
Courtney R|2020 Chevrolet Equinox
Confirmed Service Customer
7/16/2025
service was informed and courteous and timely
7/17/2025
Hi, thank you for taking the time to leave a review for us at Ig Burton Lewes Chevrolet Buick GMC! We're looking forward to your next visit!
DEWEY BEACH, DE
Deborah M|2025 Chevrolet Equinox
Confirmed Sales Customer
7/17/2025
Salesman was great worked with me finding the color of the car I wanted and also we reached an agreement about the payment I could afford. Been a customer for almost 30 years. Thank you!
BRIAN PRITCHARD
7/18/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Ig Burton Lewes Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
MILLSBORO, DE
William L|2023 Buick Encore GX
Confirmed Service Customer
7/17/2025
The bast ever.
7/18/2025
Thank you so much for choosing Ig Burton Lewes Chevrolet Buick GMC. We truly appreciate your support and look forward to assisting you next time!
REHOBOTH BEACH, DE
Philip D|2023 Buick Encore GX
Confirmed Service Customer
7/18/2025
Fast service friendly stall
LEWES, DE
Joseph V|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/22/2025
Your sales team was helpful
JOHNATHAN HILL
7/23/2025
Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
LEWES, DE
Malcolm H|2014 Chevrolet Equinox
Confirmed Service Customer
7/22/2025
Every thing went well and repairs seem successful. The shuttle service was just excellent and so convenient. Had to wait over three weeks to get an appointment.
7/23/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
REHOBOTH BEACH, DE
Timothy P|2017 Buick Enclave
Confirmed Service Customer
7/25/2025
IG Burton - Lewes staff are always good to work with. It is our dealership of choice.
7/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MILTON, DE
Russell W|2022 Chevrolet Trailblazer
Confirmed Service Customer
7/25/2025
Service reps were on schedule for my appointment and serviced my vehicle quickly.
7/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
REHOBOTH BEACH, DE
Kerrie N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/25/2025
The GM was wonderful to work with! He got our truck on and serviced quickly!
7/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
REHOBOTH BEACH, DE
Paul T|2025 Buick Envista
Confirmed Service Customer
7/25/2025
Scheduled service so I could wait for the car since I live 45 minutes from the dealership. Work took about 30 minutes and there was not wait at all.
7/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MILLVILLE, DE
Peter G|2025 GMC Canyon
Confirmed Sales Customer
7/26/2025
From the 1st step onto lot & meeting John, it was excellent to see the vehicles available. When I expressed interest in a new Canyon he went to work timely & contacted me promptly. When a selection was made he began the process & all went smoothly, even the time spent in finance was enjoyable.
JOHN EDWARDS
7/27/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Ig Burton Lewes Chevrolet Buick GMC
SHRUB OAK, NY
Thomas P|2019 Chevrolet Equinox
Confirmed Service Customer
7/27/2025
Great job my equinox handled better with the tire rotation and the oil change
7/28/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
REHOBOTH BEACH, DE
Shawn D|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
7/28/2025
I do not feel like my truck was fixed to the best of my knowledge. I want in for some issues, but was told the one issue could not be fixed unless they ran more diagnostic tests. I told them to stop the tests, but continue with the normal oil change. While charged for the oil change, my trucks software system still says the oil is low. I do not know who to trust here and I am worried I paid for for an oil change that did not actually happen.
7/29/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
REHOBOTH BEACH, DE
Scott M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/28/2025
Professional and no deviation from quote for work completed. Plus the shuttle provided is a very nice service.
7/29/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
HARBESON, DE
Emanuele F|2015 Chevrolet Camaro
Confirmed Service Customer
7/29/2025
Consistently have had great relationship with service department at IG Burton in Lewes DE for many years. Service department has proactive approach to vehicle servicing while maintaining communication with vehicle owner. In a purchase of any new vehicle, I base my decision on the purchase of any new vehicle on the dealerships service department in making my choice. A concerning issue however is the labor rate of common preventive maintenance to include, Transmission, Main,& Rear Wheel, and Cooling system service. The rates have increased approximately 300% from the previous service interval. Previously GM in conjunction with IG Burton provided service specials to provide a reasonable estimate for such services. These advertised special offers have virtually disappeared and when discovered, the service department in unaware and requires proof in documentation. I may not be able to continue.
7/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEWES, DE
Scot S|2023 Buick Enclave
Confirmed Service Customer
7/29/2025
From start to finish everything went so easy and smooth
7/30/2025
We’re so glad everything went easily and smoothly from beginning to end! That’s exactly the kind of experience we love to provide, and we’ll be here to make sure every future visit is just as effortless.
NEWARK, DE
Laurence F|2025 GMC Acadia
Confirmed Sales Customer
7/29/2025
Dana was wonderful, no pressure and handled everything perfectly. Would not hesitate to recommend him to family and friends.
DANA CERA
7/30/2025
We’re so happy to hear Dana made your experience pressure-free and flawless! It’s wonderful to know you’d recommend him to your family and friends, and we’ll be ready to deliver that same care and professionalism to anyone you send our way.
LEWES, DE
Gregg C|2025 Chevrolet Trax
Confirmed Sales Customer
7/30/2025
I was very happy that you had the car I wanted and Angel was very helpful in getting it all set up for us. I’m glad we chose your dealership as it is the nicest experience I’ve ever had buying a car.
ANGELIQUE PAYNE
7/31/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
MILLSBORO, DE
Jordan W|2022 GMC Terrain
Confirmed Service Customer
7/30/2025
My car wouldn't stay started and was towed to IG Burton Lewes (I purchased there). When I initially called to let them know it needed service, I was told it may take several days for repair which has become normal for the area that I live in due to growing population and minimal service vendors. I received automated text messages for updates which was great and was very pleasantly surprised that the repair was completed early the next morning. Also very happy that the part that was needed was installed at no charge due to a recall. All employees were pleasant and helpful thru the entire experience.
7/31/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEWES, DE
Courtney R|2025 Chevrolet Trax
Confirmed Sales Customer
7/30/2025
They made this process super easy and pleasant. From start to finish Angel was helpful and I appreciate her not being a “pushy” salesperson.
ANGELIQUE PAYNE
7/31/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SEAFORD, DE
William H|2026 Buick Encore GX
Confirmed Sales Customer
8/1/2025
Brian the salesman did a great job.
BRIAN PRITCHARD
8/2/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FRANKFORD, DE
Joseph V|2020 Chevrolet Equinox
Confirmed Service Customer
8/3/2025
dropping the vehicle off was easy and wait time was minimal.
8/4/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
REHOBOTH BEACH, DE
Ralph L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/30/2025
I came into the office to pick up my vehicle and did not realise the service department called at 5:30. The kind lady in the sales department was able to find someone to help with getting my vehicle and paying for my service. There customer service was amazing
7/31/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GEORGETOWN, DE
David R|2021 GMC 1500 Sierra
Confirmed Service Customer
7/30/2025
Service rep Matt is great . Kept me informed and worked thru the problem with me
7/31/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
lewes, DE
Nicole V|2025 Chevrolet Trailblazer
Confirmed Sales Customer
7/30/2025
Got the vehicle I wanted at the price I wanted
BRENTT COX
7/31/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
MILLSBORO, DE
Brian A|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/1/2025
Called and talked to Chris (GM) about a truck. We were on the phone for 5 minutes and the truck was delivered to my house by the same evening. Third truck I’ve purchased from IG Burton Chevy/GMC. Great service
ANGELIQUE PAYNE
8/2/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
SEAFORD, DE
Brian F|2024 Chevrolet Malibu
Confirmed Service Customer
8/1/2025
The repair wasn't made. I was told, two computer updates were performed to correct the radio issues. I went home and shut the vehicle off, the next time I started the vehicle, the radio stopped playing music and radio screen indicated SONG. Not the 70's music I had been listening to. I tried updating the SIRUS radio signal over 6 times before bringing the vehicle in for service. When I went back the same day, I was told I have to wait another 3 weeks to attempt to get the radio corrected. Why 3 weeks, when you folks just attempted to repair the radio. So I'm supposed to wait 3 weeks and hopefully it's corrected on the second attempt or if not, what another 3 weeks for the third attempt? UNSAT having to wait 3 weeks. Poor service.
MILTON, DE
Thomas P|2025 Buick Enclave
Confirmed Service Customer
8/1/2025
could not resolve issue
8/2/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ELLENDALE, DE
Ronald D|2023 Buick Encore GX
Confirmed Service Customer
8/5/2025
knew what they were doing
8/6/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LEWES, DE
Charlotte D|2023 Buick Encore GX
Confirmed Service Customer
8/9/2025
Very professional. Kept me informed of progress.
8/11/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Ig Burton Lewes Chevrolet Buick GMC. Thank you again for the great review!
REHOBOTH BEACH, DE
Colin W|2025 GMC Sierra 1500
Confirmed Sales Customer
8/9/2025
Great, fast service. Dana was very respectful of my time.
DANA CERA
8/11/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Ig Burton Lewes Chevrolet Buick GMC
MILTON, DE
Mary M|2026 GMC Terrain
Confirmed Sales Customer
8/9/2025
The sales part was a great experience. Brent was very helpful during the process. It was the after sale experience that wasn’t great. We couldn’t find the packet with all the sales information. We texted Brent and he acted like it was no big deal. Then he didn’t get back to me and I had to call him about it. We still haven’t found the original package. It is always a problem with your dealership. The sale goes great but the after sale never does. But you guys are real quick to ask for a review.
BRENTT COX
8/11/2025
We would like to thank you for sharing this review. We appreciate your feedback, as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your recent experience with us.
REHOBOTH BEACH, DE
True North Land Surv I|2025 GMC Yukon XL 1500
Confirmed Sales Customer
8/9/2025
Responsive. Easy to work with. No hassle. Respectful of my time.
BRIAN PRITCHARD
8/11/2025
Wow, we're glad you had such a wonderful experience with us! Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Ig Burton Lewes Chevrolet Buick GMC
FRANKFORD, DE
Ivy S|2023 Buick Encore GX
Confirmed Service Customer
8/9/2025
Excellent service.
8/11/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
MILTON, DE
Sharon L|2023 Buick Encore GX
Confirmed Service Customer
8/9/2025
My car was dropped off and completed in a timely manner. The employees were very kind.
8/11/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MILLSBORO, DE
Dominic M|2020 Chevrolet Trax
Confirmed Service Customer
8/9/2025
They were quick efficient and honest
8/11/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
ELLENDALE, DE
William B|2003 GMC Sierra 1500
Confirmed Service Customer
8/10/2025
Service was fast and completed in a timely manner
8/12/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
REHOBOTH BEACH, DE
Mark H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/4/2025
Great
8/5/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
OCEAVVIEW, DE
Emmanuel M|2024 Chevrolet Corvette E-Ray
Confirmed Service Customer
8/4/2025
No service was performed due to lack of qualified technicians capable of working on a corvette.
8/5/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
MILLSBORO, DE
Bruce W|2021 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
Good
8/5/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
BETHANY BEACH, DE
Thad M|2021 Buick Encore GX
Confirmed Service Customer
8/9/2025
Nothing more
8/11/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LEWES, DE
James K|2014 Chevrolet Equinox
Confirmed Service Customer
8/9/2025
Answered my questions and completed on time.
8/11/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MILLVILLE, DE
Diane L|2023 Chevrolet Equinox
Confirmed Service Customer
8/9/2025
Employees very pleasant. Finished in timely fashion
8/11/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GEORGETOWN, DE
George B|2019 Chevrolet Suburban
Confirmed Service Customer
8/9/2025
Quality of the collision repair was excellent It was conveniently scheduled and completed as scheduled
8/11/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Ig Burton Lewes Chevrolet Buick GMC
MILTON, DE
Steven M|2018 GMC 1500 Sierra
Confirmed Service Customer
8/10/2025
A great outcome and great service from my Service Tech Shane at i.g.Burton in Lewes, DE. But it took far too long to find a solution to a back ordered part to complete my repair. My vehicle was at the shop for almost 2 months. Thank you Charles Burton for helping get this resolved.
8/12/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
MILLVILLE, DE
David Y|2019 GMC Terrain
Confirmed Service Customer
8/11/2025
Shane is the best! In & our within 90 minutes
8/13/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MILLSBORO, DE
April C|2024 GMC Yukon XL 1500
Confirmed Service Customer
8/11/2025
I waited for the appointment. They were very timely.
8/13/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
REHOBOTH BEACH, DE
Robert B|2020 Chevrolet Colorado
Confirmed Service Customer
8/11/2025
Very good
8/13/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LEWES, DE
Edward J|2016 Buick LaCrosse
Confirmed Service Customer
8/12/2025
Good morning . I was in the shop for regular maintenance. My advisor was Mr. Matt Stanton. After the vehicle was being serviced, Mr Stanton advised me that in a short time, I will need rear brakes. At the beginning of the year , my front brakes were replaced. Mr Stanton has been my advisor for many years with several vehicles. Our family feels that Mr . Stanton is a valuable asset to your dealership . He is most knowledgeable, courteous and friendly, Always keeps you posted and always explains the problem to you , so that you fully understand. We know that our vehicle is completely safe and ready to go , when Mr. Stanton is involved. You have a great and competent team in the service department. Ed Joyner
8/13/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
HARBESON, DE
Patricia M|2025 Buick Envista
Confirmed Service Customer
8/13/2025
I would have given 5 stats but the communication and knowledge of the scheduling department leave a little to be desired. When I called to make the appointment I was asked if I would leave the vehicle. said yes andwas told drop off between 7:30 and 9. Then I received a confirmation, reminder about my 7:40 appointment so I texted. I asked if I could drop off in the evening before. It took a bit to get arespinse so I called and was told keys needto be dropped off before 5:30 ( it was 5:45 darn) Then I gota text that I could use the drop box anytime. I did not believe that wasan option. So I went to the service building and waited about 15 minutes to get checkedin because the person was busy. Service was good (I wish it came with a carwash) and everyone polite. I even stopped by tosay hi to Brian , my salesperson and he was helpful with a tech propblem ( user issue) . He always is very responsive , knowledgeable and helpful.
8/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEWES, DE
Jane S|2021 GMC Acadia
Confirmed Sales Customer
8/14/2025
Had a great experience with the dealership. I have some spots in the paint to be touched up which was done not quite sure that this is going to take care of the issue .
DANA CERA
8/15/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SMYRNA, DE
Jean R|2024 Buick Enclave
Confirmed Service Customer
8/10/2025
The experience was great from beginning to end. Staff kept well informed as it proceeded, done in a timely manner.
8/12/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Ig Burton Lewes Chevrolet Buick GMC
LEWES, DE
Pamela M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/11/2025
Shane in service is a pleasure to work with
8/13/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
REHOBOTH BEACH, DE
Marilyn F|2021 Buick Encore GX
Confirmed Service Customer
8/12/2025
I was waiting and was kept informed on what was needed and informed what the time frame it would be done when it was a little longer he came and told me how much loner and why.
8/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEWES, DE
Amy C|2023 GMC Sierra 1500
Confirmed Service Customer
8/13/2025
Trusted service with my 2023 Sierra!
8/14/2025
We’re honored you trust us with your 2023 Sierra—keeping your vehicle in top shape is our top priority. We look forward to seeing you again soon.
LEWES, DE
Wendy H|2025 Buick Envision
Confirmed Service Customer
8/13/2025
Very nice work
8/14/2025
Thank you for your kind words! We’re glad you’re happy with the work and look forward to welcoming you back for more excellent service.
REHOBOTH BEACH, DE
Donald M|2023 Buick Envision
Confirmed Service Customer
8/15/2025
All Done in a timely manner and excellent workmanship Thanks
8/16/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LEWES, DE
Wayne T|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/18/2025
Great job as always
8/19/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thank you again for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again.
HARRINGTON, DE
Jonathan B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/20/2025
Shawn is wonderful to work with. Made the whole process easy.
8/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GEORGETOWN, DE
Jeff H|2019 Chevrolet Blazer
Confirmed Service Customer
8/20/2025
Service rep gave inaccurate information. First told me I did not have extended coverage plan with GM. Then told me repair was not covered “based on her experience”. I called GM directly and confirmed I had coverage and part was covered.
LEWES, DE
Antonio D|2022 Buick Encore GX
Confirmed Service Customer
8/21/2025
I’ve been a proud customer at IG Burton since early 2022. I’ve never had any issues with service . The staff is amazing always and is great with making me feel very welcome. Which is why I’m alittle in distrot with this past oil service appointment Tuesday August 19th . There could be more potential teaching and training on respect for the customer from representative Pam at the service desk . When I always scheduled oil change appointments months in advance via telephone’ IG Burton always takes care of me the right way . They perform outstanding leadership servicing my vehicle ‘ if any small adjustments or issues ‘ they will call if my vehicle is a drop off ‘ if I am waiting ‘ someone would come out and address the minor issue and will offer to take care of problem . On this last visit ‘ Pam did not check the fluids ‘ at this point I’m not sure if a proper oil change service was done . I paid over $100 dollars for an oil change service plus an additional $30 dollars Pam stated over the phone my back windshield wiper was removed . I’m alittle taken back when calling the service department that same day to address the lack of checking fluids of my vehicle’ both parties Pam & Jackie brubaker forward my calls to voicemail without answering . I left voicemail and still yet hasn’t gotten a return call . I understand mistakes happen’ however this is the worst experience I’ve had since I’ve been a proud customer of IG Burton .
8/22/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
MILLSBORO, DE
Karen P|2025 Buick Envista
Confirmed Service Customer
8/21/2025
Friendly service. Short wait time.
8/22/2025
We’re glad you experienced friendly service with a short wait! Making your visit smooth and pleasant is always our goal, and we look forward to welcoming you again on your next visit!
REHOBOTH BEACH, DE
John M|2023 Chevrolet Suburban
Confirmed Service Customer
8/22/2025
Very good experience.
8/23/2025
We’re happy to hear your visit was a very good experience! We’ll continue working to make every service visit smooth, friendly, and reliable.
LEWES, DE
Marlene R|2026 Chevrolet Equinox
Confirmed Sales Customer
8/22/2025
Brentt was wonderful to work with! He made sure we would be getting the best deal and had our interest at heart.
BRENTT COX
8/23/2025
We’re delighted to hear Brentt made your purchase experience smooth and focused on your best interest. We’ll continue providing that same attentive and thoughtful service every time you visit.
LEWES, DE
Stephen J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/22/2025
Angel was great to work with.
ANGELIQUE PAYNE
8/23/2025
We’re glad Angel made your experience enjoyable! We’ll continue providing friendly, professional support to ensure every visit is just as positive.
FRANKFORD, DE
William L|2014 Chevrolet 1500 Suburban
Confirmed Service Customer
8/22/2025
Every thing was fine the service was done to my request on time
8/23/2025
We’re happy to hear your service was completed on time and to your satisfaction! Meeting your expectations efficiently is our goal, and we’ll continue delivering that same level of care.
GEORGETOWN, DE
Linda A|2022 Buick Encore GX
Confirmed Service Customer
8/14/2025
Good service and didn't try to talk us into any services that weren't needed.
8/15/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MILLIVILE, DE
Harold B|2025 Buick Envista
Confirmed Service Customer
8/14/2025
All was perfect
8/15/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
MILLSBORO, DE
Herbert F|2018 Buick Encore
Confirmed Service Customer
8/14/2025
We needed new key fobs to replace a set of lost fobs. Job was done timely.
8/15/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BEAR, DE
Robert O|2022 GMC Canyon
Confirmed Service Customer
8/15/2025
Very helpful
8/16/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
REHOBOTH BEACH, DE
Michael W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Brought my car in for oil change, wheel alignmnent and a problem with the transmission. I was notifiied around 2 pm that the car would be done the next day as they wanted to make sure the transmission problem was fixed. The next day i received a call at 10am stating that the care was finished. The service department from the techinan to the front desk staff was very helpful and curtious.
8/19/2025
Hi there, thank you so much for your positive comments about Ig Burton Lewes Chevrolet Buick GMC! We sincerely thank you for the positive review, and look forward to seeing you again soon!
MILLSBORO, DE
Chris P|2019 GMC 1500 Sierra
Confirmed Service Customer
8/18/2025
Nice people to communicate with. A lot needed to be done, but hopefully my truck will continue running for a long time.
8/19/2025
Chris Polakowski, thanks again for taking the time to leave us this information about your recent visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
OCEAN VIEW, DE
Michael A|2022 GMC Canyon
Confirmed Service Customer
8/18/2025
Scheduled service was on time and I was in and out in 45 minutes!
8/19/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
REHOBOTH BEACH, DE
Brenda A|2025 Chevrolet Trax
Confirmed Sales Customer
8/22/2025
Very professional and courteous salesman. Everything went smoothly.
JEFFREY HERTZOG
8/23/2025
It’s wonderful to hear your purchase experience was smooth and that our salesman provided professional, courteous service. We’ll continue ensuring every interaction meets that high standard.
MILLSBORO, DE
Kyle T|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/22/2025
It was a great experience and they helped us get the rebates and deals we were eligible for. The purchase of our New Equinox EV was smooth and everyone was very helpful.
KAITLYN SCHAFER
8/23/2025
We’re delighted your Equinox EV purchase was smooth and that our team helped maximize your savings! Providing a helpful, seamless buying experience is what we strive for, and we’ll continue delivering that same support on every visit.
DELMAR, DE
John N|2023 GMC Sierra 1500
Confirmed Service Customer
8/23/2025
Everything was done in a timely manner
8/24/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
LEWES, DE
Linda C|2013 GMC Acadia
Confirmed Service Customer
8/23/2025
Matt Stanton is my service writer. He always goes the extra mile to make sure my SUV is serviced properly.
8/24/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
REHOBOTH BEACH, DE
Chuck O|2020 GMC Yukon
Confirmed Service Customer
8/23/2025
IG Burton's service managers Matt and Wade are helpful and a pleasure to work with. The service to my Yukon Denali is completed correctly and on time. I am kept up to date on the status of the service via text message so I'm aware my vehicle's status. I can also return my questions (if any) by text message.
8/24/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
OCEAN VIEW, DE
William O|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/25/2025
Very positive experience, Brian, my sales associate, was fantastic, found exactly what I was looking for, had it moved to the dealership the same day, and the sale was complete the following day. I did not have to waste an entire day. The professional staff made the experience positive.
BRIAN PRITCHARD
8/26/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, William! We look forward to helping again in the future. Take care!
BERLIN, MD
Irving W|2025 Buick Encore GX
Confirmed Service Customer
8/27/2025
quick and efficent
8/28/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
LEWES, DE
Neil T|2024 Chevrolet Tahoe
Confirmed Service Customer
8/27/2025
Making an appointment for service is easy. I waited for my car and within one hour the work was done and I was on my way
8/28/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEWES, DE
Lisa K|2023 GMC Sierra 1500
Confirmed Service Customer
8/30/2025
This is our third vehicle that we have purchased from ig burton and we have always been treated Great for All Our needs!
9/1/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LEWES, DE
Joseph C|2021 Chevrolet Camaro
Confirmed Service Customer
8/24/2025
Good and quick service from the Dealership.
8/25/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LEWES, DE
Joan R|2023 Buick Encore GX
Confirmed Service Customer
8/24/2025
I was greeted immediately upon entering the store and was checked in in a timely manner. I was notified when my car was ready for pick up but given the bad weather, I was told it would be fine if I picked up my care the following day. Very accommodating and through. This is my second car purchased thru I G Burton and I recommend them to anyone looking to purchase. Awesome dealership from start to finish!
8/25/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
MILLSBORO, DE
Mike W|2019 Chevrolet Corvette
Confirmed Service Customer
8/25/2025
I enjoy working with Matt Stanton in whom ai have great confidence.
8/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Ig Burton Lewes Chevrolet Buick GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
REHOBOTH BEACH, DE
Robert G|2023 GMC Terrain
Confirmed Service Customer
8/26/2025
I am glad the problem with the trim is finally fixed and John and the staff found the root of the problem.
8/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
REHOBOTH BEACH, DE
Matthew D|2025 GMC Terrain
Confirmed Sales Customer
8/27/2025
Brentt was very personable and communicated effectively. He was attentive to what we were looking for and did a great job of taking care of us
BRENTT COX
8/28/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MAGNOLIA, DE
Donna D|2019 GMC Acadia
Confirmed Service Customer
9/1/2025
Jacki listened to the issues presented. Technician did a good job diagnosing the problem and completing the repairs.
9/2/2025
We’re glad Jacki and our technician took great care in diagnosing and repairing your vehicle. Wishing you a fantastic day ahead!
DAGSBORO, DE
Mo R|2024 Chevrolet Traverse Limited
Confirmed Service Customer
9/1/2025
Employees at the dealership were very friendly and professional.
9/2/2025
We’re thrilled our team made a positive impression with their friendliness and professionalism. Wishing you a fantastic day, and we’ll be ready to assist anytime you need us!
MILTON, DE
Michael V|2025 Chevrolet Blazer
Confirmed Service Customer
9/2/2025
Excellent service from drop-off to pick-up
9/3/2025
Hello there, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best wishes, Ig Burton Lewes Chevrolet Buick GMC
REHOBOTH BEACH, DE
John Y|2021 GMC Acadia
Confirmed Service Customer
8/30/2025
Great
9/1/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DAGSBORO, DE
Danielle K|2026 Buick Enclave
Confirmed Sales Customer
9/1/2025
Brentt Cox was a wonderful salesman and Chris Diaferio was really the best! I also enjoyed our interaction with Eric, the new car sales manager. He was also very good.
BRENTT COX
9/2/2025
We’re thrilled Brentt, Chris, and Eric could make your experience so positive! Thank you for sharing your kind words, and we look forward to welcoming you again soon.
FRANKFORD, DE
Edward J|2015 Chevrolet Malibu
Confirmed Service Customer
9/1/2025
Good afternoon I. G. Button ( Lewes). As many times as, that my 2 vehicles are serviced, the following can always be said: Consistency, Reliability, Dependability , knowledge, friendliness and Courtesy. The staff at I. G. Burton dealership are 1 st Class . Always after the service is completed , you know and are reassured that your vehicle is safe and ready for the road. A special thank you to Mr. Matt Stanton , very knowledgeable, courteous and friendly. Always listens to your problems and treats you 1st class . A definite asset to your dealership.
9/2/2025
It’s wonderful to hear that Matt and the entire team provide consistent, reliable, and first-class service every time. Thank you for your loyalty, and we look forward to welcoming you again soon!
HARBESON, DE
Linda Z|2022 Chevrolet Equinox
Confirmed Service Customer
9/2/2025
I had my car towed into the dealership. I received a text when it arrived and even though I didn’t have an appointment my car was inspected and serviced within 3 days!
9/3/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ig Burton Lewes Chevrolet Buick GMC. We do hope we can be of assistance in the future. Take care!
LEWES, DE
Courtesty L|2020 Chevrolet Traverse
Confirmed Service Customer
9/2/2025
Professional, courteous and efficient in taking care of my Chevy Traverse.
9/3/2025
Hi, we are very happy we could provide you with a positive experience! We want all our clients to have a comfortable and stress-free experience with us! Until the next time we meet, take care!
REHOBOTH, DE
Cheryl K|2025 Buick Encore GX
Confirmed Service Customer
9/10/2025
It was a smooth experience from start to finish.
9/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEWES, DE
Jeffrey B|2023 Chevrolet 1500 Silverado
Confirmed Service Customer
9/11/2025
Always excellent service. Quick and easy. Everyone I had contact with was nice and helpful.
9/12/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
REHOBOTH BEACH, DE
Jeremy S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/11/2025
Our sales person was very personable. The sales manager made the sale happen.
BRENTT COX
9/12/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
DOVER, DE
Arthur S|2025 Buick Envision
Confirmed Sales Customer
9/7/2025
I was very personalized
ANGELIQUE PAYNE
9/8/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
MILTON, DE
Amanda H|2015 Chevrolet Equinox
Confirmed Service Customer
9/7/2025
I was lucky they were able to get it done before I had to go back to work, I drive a school bus so I drop it off after my morning run & wait even though it's drop off. I don't live nearby I usually sit in my car or in the teachers lounge in one of the schools. Usually I just have the shuttle driver drop off at work then have a coworker bring me back. Was nice it was done before I had to go back though
9/8/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
GREENWOOD, DE
Christine B|2026 Buick Encore GX
Confirmed Sales Customer
9/7/2025
Took the time to show me different cars and listened to what I wanted
JOHNATHAN HILL
9/8/2025
Hi, we are so happy to read such a great review about Ig Burton Lewes Chevrolet Buick GMC! We hope you have a great day!
LEWES, DE
David B|2021 Buick Enclave
Confirmed Service Customer
9/8/2025
Asked to have vibration in rear seat looked at but nothing noted on invoice when picked up. Vibration (rattle) still present.
9/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LEWES, DE
Alan S|2006 Chevrolet Corvette
Confirmed Service Customer
9/10/2025
Fast, efficient service.
9/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEWES BEACH, DE
Jerome H|2024 Chevrolet Trax
Confirmed Service Customer
9/10/2025
Our service advisor Matt was great as usual and the service department had us ready before schedule.
9/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MILLSBORO, DE
William F|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
9/12/2025
good experience
JENNIFER DIESTE
9/13/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HOCKESSIN, DE
Edmond C|2025 GMC Sierra 1500
Confirmed Sales Customer
9/13/2025
It was great
BRENTT COX
9/14/2025
Hearing that your visit was great puts a smile on our faces—it means we’re doing things right. We’ll be ready to make the next one just as smooth!
FRANKFORD, DE
Bruce R|2023 GMC Sierra 1500
Confirmed Service Customer
9/13/2025
The dealership went beyond my expectations!
9/14/2025
We’re thrilled to hear your visit exceeded expectations! Going above and beyond for our customers is something we take pride in every day.
REHOBOTH BEACH, DE
Karen M|2020 Buick Encore
Confirmed Service Customer
9/13/2025
All staff were kind, timely and professional
9/14/2025
Hearing that our staff were kind, timely, and professional is exactly what keeps us motivated—we’ll always work hard to make you feel well taken care of.
LEWES, DE
Danny V|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/14/2025
I felt very comfortable dealing with the sales person and the finance manager. They seemed to be quite knowledgeable about the product that they were selling other than the mishap that happened with the truck that we got out of New Jersey everything I believe worked out quite well and that they were fair with trying to resolve my issue. where I felt a little uncomfortable was with the interest rate that I received after seeing ads on TV about lower interest rates and special deals. They were given to customers if they purchased the vehicle, I believe that possibly a little more effort would should’ve been made in that area of interest rate for the truck. I was instructed by the finance guy to at least make one payment due to the fact that my credit score would probably drop rapidly if I did not do that. I’m not sure that that was a true statement, but regardless, I can say that they gave me a fair deal. Thanks for your response. Thanks for your help and I’m quite pleased with the truck.
JOHNATHAN HILL
9/15/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. We want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
SELBYVILLE, DE
Paul G|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/15/2025
It’s not the best Grease on my door handle Def was not full as expected to be Customer Service is poor
9/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NEWARK, DE
Lisa W|2025 GMC Acadia
Confirmed Sales Customer
9/16/2025
Dana was extremely knowledgeable on my new Acadia. Dana was very professional and was easy to work with.
DANA CERA
9/17/2025
Hi, we're happy you found our staff to be extremely knowledgeable during your experience here at Ig Burton Lewes Chevrolet Buick GMC. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MILTON, DE
David M|2020 Chevrolet Traverse
Confirmed Service Customer
9/16/2025
Very quick and fast service
9/17/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
LEWES, DE
Scott R|2026 Chevrolet Colorado
Confirmed Service Customer
9/17/2025
Brand new 2026 vehicle had a major issue right after purchasing it. The sales and service departments worked with me and got my vehicle right in to address the problem.
9/18/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LEWES, DE
Arthur S|2023 Chevrolet Traverse
Confirmed Service Customer
9/11/2025
Good service
9/12/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MILLSBORO, DE
Mark Z|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/12/2025
I was an enthusiastic Bolt driver and wanted to take advantage of the soon to expire tax incentive . Dana Cara presented my EV options. The Equinox EV is an amazing machine. I couldn’t walk away from such a marvel.Dana made it easy and explained the process. I am happy and will visit service for my tire rotation around mile 6,000 or next August
DANA CERA
9/13/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Ig Burton Lewes Chevrolet Buick GMC
FRANKFORD, DE
Ingrid C|2025 Buick Envision
Confirmed Service Customer
9/12/2025
Friendly and professional
9/13/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ig Burton Lewes Chevrolet Buick GMC. We sincerely value your business and look forward to your next visit!
LEWES, DE
Frank S|2025 Buick Envista
Confirmed Service Customer
9/15/2025
Everyone I dealt with at the service department was very friendly and helpful!
9/16/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LEWES, DE
James Z|2025 Chevrolet Equinox
Confirmed Service Customer
9/16/2025
Vehicle was taken in at scheduled time. Completed within the hour. Waiting area was nice.
9/17/2025
Hi there, your satisfaction is our top priority. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
REHOBOTH BEACH, DE
Kerry C|2025 GMC Sierra 1500
Confirmed Service Customer
9/16/2025
Easy to set up and really nice team working there.
9/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
LEWES, DE
James H|2025 Buick Envision
Confirmed Service Customer
9/16/2025
Appointment was easy to schedule and the work on my car was started as scheduled. Everyone was very friendly. When work was completed, the service manager spoke with me and answered any questions that I had. Keep up the great work.
9/17/2025
Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEWES, DE
Patricia V|2024 Chevrolet Traverse
Confirmed Service Customer
9/17/2025
Needed loaner which they had ready for me. They communicated with me on what was happening with my vehicle and had everything completed before the end of day so I could pick it up! Very courteous.
9/18/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
LEWES, DE
David J|2011 GMC Terrain
Confirmed Service Customer
9/18/2025
Good communication with team and excellent professional service.
9/19/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEWES, DE
John Z|2023 Chevrolet Equinox
Confirmed Service Customer
9/18/2025
Job was quicker than expected.
9/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LEWES, DE
Ann D|2025 Chevrolet Equinox
Confirmed Service Customer
9/18/2025
Was taken early .
9/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
MILLSBORO, DE
Joseph V|2025 Chevrolet Equinox EV
Confirmed Service Customer
9/19/2025
Had the car for three months and no issues so far. Dealer is also giving me a solar block dash cover.
9/20/2025
It’s great to hear your car has been trouble-free and that you’re enjoying the solar block dash cover. We look forward to continuing to support you and your vehicle!
LEWES, DE
Charles T|2020 Chevrolet Traverse
Confirmed Service Customer
9/19/2025
Matt has always been easy to deal with as well as knowledgeable and patient. He works well with me as a customer. I have often asked for his advice and recommendations. He has constantly steered me in the right direction.
9/20/2025
Matt will be delighted to hear your kind words about his patience and guidance. We’re glad his advice has consistently steered you in the right direction. Please don’t hesitate to reach out if there’s anything additional we can do for you.
MILLSBORO, DE
Randy S|2022 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
I.g. Burton did an excellent job of repairing the dent in my Equinox. You cannot tell that my vehicle was ever damaged and I am very pleased with the workmanship on the repair. The service was scheduled and completed in a timely manner. I would recommend I.g. Burton’s collection team for your repairs.
9/20/2025
I.G. Burton will be thrilled to hear your kind words! We’re glad the dent repair exceeded your expectations and that the process was timely. Thank you for recommending our collection team!
MILLSBORO, DE
Sharon O|2025 Chevrolet Equinox
Confirmed Service Customer
9/20/2025
It was a very good experience. The waiting room was very pleasant and my car was ready in less than an hour.
9/21/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILLSBORO, DE
Mark D|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/21/2025
Oil change completed fast .. service reps were friendly
9/22/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
IEWES, DE
Adrienne J|2019 Buick Encore
Confirmed Service Customer
9/23/2025
Professional. Satisfied with service. A little expensive but everything is more expensive now.
9/26/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
MILLSBORO, DE
Sandra G|2025 Buick Envista
Confirmed Service Customer
9/17/2025
Fantastic customer service. Explained everything. Took the car in at appointment time and didn’t have to wait long beforejvservice was completed.
9/18/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
MILLSBORO, DE
Robert M|2021 Chevrolet Tahoe
Confirmed Service Customer
9/19/2025
Service was good and wait time acceptable
9/20/2025
We’re glad your service was good and that the wait time was acceptable. Efficient, quality service is what we aim for every visit!
MILLVILLE, DE
Debra J|2025 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
Jacqualine was awesome. She listened to us as to what we needed. The vehicle got done very quickly. No issues
9/20/2025
Jacqualine will be delighted to know her attentiveness made your experience smooth and quick. We’re glad everything went well and we’re here for you anytime you need us!
MILTON, DE
Christopher I|2026 GMC Sierra 1500
Confirmed Sales Customer
9/19/2025
Excellent experience! John Edwards did an awesome job selling us our new truck. Will definitely send friends looking for a new vehicle his way!
JOHN EDWARDS
9/20/2025
John will be thrilled to hear your praise! We’re so happy your truck-buying experience was excellent and that you’ll be recommending friends.
HARBESON, DE
Dale D|2021 GMC Acadia
Confirmed Service Customer
9/24/2025
Staff was very knowledgeable and helpful.
9/25/2025
Hi, we're glad to hear you found our staff very knowledgeable and helpful! We hope to be of service to you again in the future. Take care!
REHOBOTH BEACH, DE
Marian G|2022 Buick Encore GX
Confirmed Service Customer
9/24/2025
Terrible communication Computer system down? Then pick up the phone and call your customer! At 2 pm I finally called and they said I needed 2 major services! After dropping it off at 7:45am! Even the text with the link didn’t work! You folks lost an $800 job plus the possibility of purchasing a new car there. Been a loyal customer since buying my Buick there in 2021.
9/25/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
MILLSBORO, DE
Timothy A|2024 GMC Canyon
Confirmed Service Customer
9/24/2025
N/A
9/25/2025
Thank you for choosing Ig Burton Lewes Chevrolet Buick GMC. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
MILTON, DE
Rachael S|2020 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
🙌✌️
9/26/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
LEWES, DE
Daniel P|2020 Buick Encore GX
Confirmed Service Customer
9/23/2025
Very Professional
9/24/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LEWES, DE
Andrea M|2022 Chevrolet Suburban
Confirmed Service Customer
9/24/2025
Had to have the whole engine replaced in my Suburban due to recall. I was kept informed of status over the two weeks. I was provided a loaner. Service is always great.
9/25/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
BETHANY BEACH, DE
Louis M|2018 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
Does great service
9/25/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MILTON, DE
Mary Z|2019 Chevrolet Equinox
Confirmed Service Customer
9/29/2025
It’s always very good. Matthew is very pleasant and helpful. I’ve always been pleased with everyone I come in contact with. Recently I met Ron in yourCollision service dept and he is very helpful.
10/1/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Ig Burton Lewes Chevrolet Buick GMC
MILLSBORO, DE
Frank B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/30/2025
I was leaving for Lake George that afternoon. I made the appointment late the day before leaving. They were able fit me in prior to my family vacation. I wanted to say thank you as well as they were very friendly.
10/1/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LONG NECK, DE
Catherine A|2019 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Timely, friendly staff (makes you feel welcomed). Kept me informed. I felt confident in their work on my car.
10/7/2025
Thank you for sharing your experience! Knowing our timely, friendly staff kept you informed and confident in your car’s service means a lot. We’ll continue making every visit welcoming, efficient, and trustworthy.
REHOBOTH BEACH, DE
Janice T|2023 Buick Encore GX
Confirmed Service Customer
10/7/2025
Jacqui was always kind, upbeat and kept me informed! Kudos to her!
10/8/2025
Hi there! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Best wishes, Ig Burton Lewes Chevrolet Buick GMC
REHOBOTH BEACH, DE
David H|2023 Chevrolet Traverse
Confirmed Service Customer
10/7/2025
I
10/8/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
LEWES, DE
Donald I|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/27/2025
My truck buying experience was great
JOHN EDWARDS
9/28/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
MILLSBORO, DE
Pamela M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/29/2025
My customer service was amazing, I was updated continually and I was advised of my recommended services
9/30/2025
Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Millsboro, DE
Richard M|2020 Chevrolet Trax
Confirmed Service Customer
9/29/2025
I brought the car in for a oil change and I had some complaints about the way the car was performing, left the car over night to give you more time with it , but the mechanic was not able to figure out what was going on with the car, says he drove it for 10 miles and didn't notice anything, l picked up the car the next day and sure enough I felt the problems 15 minutes after leaving, I guess if the check engine light is not on no one noise what to do. I'll be bringing the car back when I brake down with it.have a nice day.
9/30/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MILLSBORO, DE
William B|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/29/2025
My vehicle was recalled dropped off my vehicle in the morning and picked it up in the late afternoon no issues.
9/30/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OCEAN VIEW, DE
Alicia L|2026 Buick Enclave
Confirmed Sales Customer
10/6/2025
Great experience! I gave my goals as far as vehicle size and price and didn’t feel pressured to look into vehicles that didn’t meet those goals. Felt very comfortable as if I was talking to a friend. Whole process was a breeze!
BRENTT COX
10/7/2025
We’re thrilled your vehicle search felt comfortable and pressure-free! Providing a friendly, personalized experience is what we strive for, and we’ll continue making every visit easy, enjoyable, and stress-free.
HARBESON, DE
Lou D|2015 Buick Enclave
Confirmed Service Customer
10/7/2025
Everything was done quickly and professionally.
10/8/2025
We're glad everything was completed quickly, professionally, and to your satisfaction! We look forward to helping again in the future. Best wishes, Ig Burton Lewes Chevrolet Buick GMC
MILLSBORO, DE
Joseph V|2025 Chevrolet Suburban
Confirmed Sales Customer
10/8/2025
Attention to our needs in finding the perfect vehicles was great!
DANA CERA
10/9/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
DAGSBORO, DE
Larry R|2024 GMC Sierra 1500
Confirmed Service Customer
10/7/2025
The IG Burton Service Team was professional, proficient, and demonstrated a service-oriented approach to performing my recent vehicle recall inspection and service. I especially appreciated their new technology that provided me the ability to track my service status real-time. Thank you for the wonderful customer experience.
10/8/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
REHOBOTH BEACH, DE
Lamonte L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/7/2025
Everyone was very nice and professional
10/8/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEWES, DE
Andrea C|2024 Buick Encore GX
Confirmed Service Customer
10/8/2025
Good service
10/9/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LEWES, DE
Brenda S|2018 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Your Service Separtment is wonderful!
10/9/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
ELLENDALE, DE
Kay K|2026 GMC Terrain
Confirmed Sales Customer
10/9/2025
Very helpful
JOHN EDWARDS
10/10/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HARBESON, DE
Arnold V|2021 Buick Envision
Confirmed Service Customer
10/9/2025
Easy experience. Just toke too long because of parts issue.
10/10/2025
We are happy we could provide you with a positive experience! We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
BETHANY BEACH, DE
Dale B|2026 GMC Sierra 1500
Confirmed Sales Customer
10/13/2025
I have purchased 9 cars or trucks from u
DANA CERA
10/14/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Ig Burton Lewes Chevrolet Buick GMC
REHOBOTH BEACH, DE
Jim K|2020 GMC Terrain
Confirmed Service Customer
10/13/2025
I brought my 2020 GMC Terrain in for check engine light issue, and routine maintenance' The check engine light issue was determined and fortunately was covered under warranty. Jackie, my service advisor, was very efficient in communicating. She had a friendly way about her that made this visit pleasant. I am pleased that I have IG Burton.
10/14/2025
Hi there, thank you so much for your positive comments about Ig Burton Lewes Chevrolet Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
OCEANVIEW, DE
Wayne G|2023 Chevrolet Tahoe
Confirmed Service Customer
10/10/2025
Very Helpful and Courteous
10/11/2025
Thank you for recognizing our helpful and courteous staff! Your feedback motivates us to keep delivering the same positive experience every time.
LEWES, DE
Wayne L|2019 Chevrolet Equinox
Confirmed Service Customer
10/10/2025
Service was done in good time and Matt kept us informed of the progress. Our dead battery got replaced and we happy to have our car working again!
10/11/2025
We’re glad your service was completed efficiently and that Matt kept you informed throughout! It’s wonderful that your battery replacement got you back on the road quickly. Wishing you many smooth miles ahead!
MILLSBORO, DE
Jaime H|2021 Chevrolet Tahoe
Confirmed Service Customer
10/13/2025
Fluids were “checked” and noted as filled/adequate, but they are not. There is no windshield wiper fluid. Tire rotation and inspection but it was not noted there is a large piece of metal in one of the tires. Several large $ items suggested and declined. Pulled out of the parking light and 2 check engine lights came on for air induction system and transmission. A few years ago I came in for work on my vehicle and it was noted that it was completed. After picking up my vehicle I noticed the work was not done. I tried to give your shop another chance, and once again let down but incomplete work and now additional issues with my vehicle. I would like to be refunded for the oil change so that I can now take my vehicle somewhere else. At this point I can’t trust that the oil change was even completed.
10/14/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
REHOBOTH BEACH, DE
Karl H|2024 Chevrolet Colorado
Confirmed Service Customer
10/14/2025
My truck is a critical tool for my volunteer job with the fire company. I can't be without it for long stretches of time; thus my need for a "while-you-wait" appointment. Knowing that, my Chevy team had me in and out in under an hour!
10/15/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
REHOBOTH BEACH, DE
Wayne W|2015 Chevrolet Equinox
Confirmed Service Customer
10/14/2025
Shane was did and excellent job from start to finish getting my car serviced.
10/15/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
REHOBOTH BEACH, DE
Sara W|2025 GMC Yukon
Confirmed Service Customer
10/15/2025
Everyone was very helpful and professional. John kept me informed on the situation with my vehicle..
10/16/2025
Thank you! We’re happy John and the team kept you informed and provided professional, helpful care.
LEWES, DE
Holly S|2022 GMC Yukon XL
Confirmed Service Customer
10/14/2025
Great communication & Great customer service, waiting aera was very clean and everyone was very friendly.
10/15/2025
Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
DOVER, DE
Baird M|2026 GMC Terrain
Confirmed Sales Customer
10/14/2025
I had a great car-buying experience! Jeff was fantastic—friendly, knowledgeable, and made the whole process smooth and stress-free. The entire experience from start to finish was excellent. Highly recommend this dealership and especially Jeff for anyone looking for a new vehicle!
JEFFREY HERTZOG
10/15/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
SELBYVILLE, DE
Kevin M|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/14/2025
I’m very very pleased with outstanding customer service I received when I showed up for a oil change but the only problem was I was two weeks early I messed up thinking it was yesterday and they said hang in there they fit me in I was so grateful Thank you
10/15/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
Lewes, DE
Richard B|2024 GMC Acadia
Confirmed Service Customer
10/16/2025
I was pleasantly surprised with the short time it took to have my vehicle serviced.
MILLSBORO, DE
Glen T|2021 GMC Canyon
Confirmed Service Customer
10/16/2025
Work was done in a timely manner.
REHOBOTH BEACH, DE
Miles G|2017 GMC Acadia Limited
Confirmed Service Customer
10/16/2025
From greeting, to diagnosis, to completion, very satisfied.
OCEANVIEW, DE
Harry B|2024 Chevrolet Equinox
Confirmed Service Customer
10/17/2025
Friendly, kept me up to date.
10/18/2025
Thank you for your positive feedback! We’re happy our team kept you updated and made your experience friendly and transparent. We’re here for you anytime you need us!
REHOBOTH BEACH, DE
Douglas N|2022 Chevrolet Equinox
Confirmed Service Customer
10/17/2025
No problem
10/18/2025
We’re glad to hear there were no issues during your visit! It’s always our goal to make your experience smooth and hassle-free. We look forward to seeing you again soon!
REHOBOTH BEACH, DE
Mike V|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/18/2025
Kept me informed on what needed to be done and was done promptly
10/19/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
GEENWOOD, DE
Donald S|2017 Buick Regal
Confirmed Service Customer
10/15/2025
Jacki the order writer was excellent. She checked me in and out very efficiently. I was very happy with the service I received at Burton.
10/16/2025
Jacki will be thrilled to hear this! We’re so glad she made your visit smooth and efficient—thanks for sharing.
LEWES, DE
John M|2022 GMC Acadia
Confirmed Service Customer
10/16/2025
Staff is great, efficient, knowledgeable, and professional. I recommend IGBurton for any kind of repairs.
REHOBOTH BEACH, DE
Bruce M|2025 Buick Envista
Confirmed Sales Customer
10/16/2025
They worked with me to make the deal, especially with the trades.
LEWES, DE
Richard W|2025 Chevrolet Suburban
Confirmed Sales Customer
10/16/2025
I.G. Burton in Lewes is where we bought all of our vehicles. The staff is professional and delivers exactly what we asked for
MILLSBORO, DE
Thomas B|2026 GMC Yukon XL 1500
Confirmed Sales Customer
10/17/2025
The entire process was fast, efficient and easy
KAITLYN SCHAFER
10/18/2025
We’re thrilled to know the process was fast, efficient, and easy! Making every step simple and stress-free is what we’re all about. We look forward to seeing you again soon!
ELLICOTT CITY, MD
Charles B|2023 Buick Encore GX
Confirmed Service Customer
10/17/2025
Fast great job
10/18/2025
Thank you for your feedback! We’re thrilled your service was fast and well done, and we look forward to assisting you again in the future.
MILLSBORO, DE
Gary E|2006 Chevrolet Corvette
Confirmed Service Customer
10/21/2025
Well organized. Done in a timely fashion. Polite personnel.
10/22/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MILTON, DE
Janet D|2021 Buick Encore GX
Confirmed Service Customer
10/23/2025
Efficiency at its best with the customer a top priority and friendly service as Matthew always delivers
10/24/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
LEWES, DE
Ruth Ann A|2018 Buick Envision
Confirmed Service Customer
10/23/2025
Everyone was great!!!
10/24/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
MILLSBORO, DE
Michael B|2026 GMC Sierra 1500
Confirmed Sales Customer
10/24/2025
Working with Salesperson Dana Cera and finance director Dave was probably the easiest vehicle purchase we have had. They both listened to concerns and questions and worked to resolve what was discussed. Would definitely recommend the dealership to others.
DANA CERA
10/25/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
FELTON, DE
Barry L|2011 Chevrolet Volt
Confirmed Service Customer
10/21/2025
Easy to set appointment. Quality parts and service
10/22/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LEWES, DE
Harry T|2019 Chevrolet Traverse
Confirmed Service Customer
10/23/2025
The repair seems very good at this time with no issue. There was tar (or something) markings on the right front fender that I was told would be removed with tar remover by you. It wasn't
10/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MILLSBORO, DE
John B|2025 Buick Encore GX
Confirmed Service Customer
10/24/2025
Jacqualine, our service rep, was very friendly and helpful. Our car was finished very quickly. Tim, the driver, is a very careful driver and very professional.
10/25/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LEWES, DE
Carmen R|2025 Buick Enclave
Confirmed Sales Customer
10/24/2025
Jennifer was extremely polite, attentative , and customer needs and wants were a priority for us along with our satisfaction with the purchase. She cared about us!
JENNIFER DIESTE
10/25/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Ig Burton Lewes Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
GEORGETOWN, DE
Joseph W|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
10/24/2025
Service Dept . and Service Mgr. are outstanding.
10/25/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
REHOBOTH BEACH, DE
Alan O|2024 Chevrolet Equinox
Confirmed Service Customer
10/24/2025
Everything was done to my satisfaction in an expeditious manner
10/25/2025
Hi there, your satisfaction is our top priority. If you're ever in need of more help, please let us know!
LEWES, DE
Paul C|2025 Chevrolet Colorado
Confirmed Service Customer
10/24/2025
Professional, friendly, completed all services requested
10/25/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LEWES, DE
Emilio M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/26/2025
Our joy in acquiring the vehicle quickly dissolved when, almost instantly, we encountered crippling transmission issues. This critical defect flew in the face of the seller's explicit promise that the car had been vetted and cleared by certified mechanics. The realization that we had purchased an immediate liability under false pretenses was a gut punch; it was a clear breach of good faith that immediately forced us to deal with the overwhelming logistical consequences of a major, hidden repair.
10/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GEORGETOWN, DE
Marilyn W|2025 Buick Encore GX
Confirmed Service Customer
10/27/2025
they waiting area was clean and the technicians did a great job. I'd no issues with the service done on my Buick. Thank you I will continue to use this dealership to service my vehicle .
10/28/2025
We’re happy to hear the waiting area was clean and that our technicians did a great job on your Buick! Your trust means a lot, and we look forward to continuing to provide dependable service for all your vehicle needs.
EASTON, MD
Mary N|2026 Buick Encore GX
Confirmed Sales Customer
10/28/2025
Angel took great care with me and did everything to make sure everything went smoothly and that everything went quickly!
ANGELIQUE PAYNE
10/29/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LEWES, DE
James F|2026 Chevrolet Colorado
Confirmed Sales Customer
10/30/2025
Made my vehicle buying experience very easy explained things very clearly in a professional way smooth transaction
BRENTT COX
10/30/2025
We’re glad your vehicle buying experience was easy and professional! Clear explanations and smooth transactions are exactly what we strive for—please don’t hesitate to reach out if there’s anything additional we can do for you.
MIDDLETOWN, DE
Michael A|2024 Chevrolet Equinox EV
Confirmed Service Customer
10/30/2025
Quick.
10/30/2025
Quick and seamless service is our goal, and we’re glad it hit the mark! We look forward to seeing you again soon.
LEWES, DE
George R|2025 Chevrolet Colorado
Confirmed Sales Customer
10/30/2025
Very satisfied with our experience, love our new Colorado!
BRENTT COX
10/30/2025
We’re so happy you love your new Chevrolet Colorado! Your satisfaction means the world to us, and we look forward to many more enjoyable experiences with you behind the wheel.
DEWEY BEACH, DE
Michael A|2022 GMC Canyon
Confirmed Service Customer
10/30/2025
My Service advisor (Matt) always helpful and willing to assist and help!
10/30/2025
Matt is thrilled to hear your feedback! Being helpful and supportive is exactly what we aim for, and we look forward to assisting you again on your next visit.
REHOBOTH BEACH, DE
Raymond V|2025 Chevrolet Colorado
Confirmed Service Customer
10/30/2025
Very thorough and timely. I am pleased with the service.
10/30/2025
We’re thrilled to hear you found our service thorough and timely! Your satisfaction is our top priority, and we look forward to welcoming you back soon.
LEWES, DE
Clark S|2023 Buick Enclave
Confirmed Service Customer
10/31/2025
The team did a good job getting me in, knowing what needed to be done and communicating throughout the service appointment
11/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEWES, DE
Andrea M|2022 Chevrolet Suburban
Confirmed Service Customer
10/31/2025
My car was in for repair after hitting a buzzard. The work was done in A timely manner and my car was returned very clean. I was kept informed of the progress the entire time. Holly was great to work with
11/1/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BETHANY BEACH, DE
Bruce K|2023 Chevrolet Bolt EUV
Confirmed Service Customer
10/24/2025
All good and professional. My bolt was even charging when I came to pick it up.
10/25/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
MILLSBORO, DE
Kathy S|2025 Buick Envision
Confirmed Service Customer
10/27/2025
First car service went fast and efficient!
10/28/2025
We’re happy to hear your first car service went quickly and efficiently! Making every visit fast and hassle-free is a priority, and we look forward to keeping your future experiences just as smooth.
HARBESON, DE
Chuck O|2020 GMC Yukon
Confirmed Service Customer
10/28/2025
Very satisfied with the service IG Burton provides. I've been bringing my 2020 Yukon Denali to IG Burton for 5-years. Their service managers are customer focused, willing to answer my questions and communicate the status of work on my vehicle.
10/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
OCEAN VIEW, DE
Laurel N|2021 GMC Canyon
Confirmed Service Customer
10/29/2025
Always great service!
10/30/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MILTON, DE
Carol G|2022 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
The service department as well as sales are all very courteous and knowledgeable.
10/30/2025
Thank you for noticing our team’s dedication! We pride ourselves on being both courteous and knowledgeable, and your acknowledgment means a lot. We look forward to welcoming you again soon!
MILLSBORO, DE
Thomas H|2016 Buick Cascada
Confirmed Service Customer
10/30/2025
Done in one day
10/30/2025
We’re thrilled to hear your service was completed in just one day! Efficiency is key, and your satisfaction makes it all worthwhile. We look forward to welcoming you again soon!
FRANKFORD, DE
Michael L|2019 GMC 1500 Sierra
Confirmed Service Customer
11/3/2025
Service personnel were very professional and courteous. They were very knowledgeable and.what was needed to repair my vehicle.
11/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LINCOLN, DE
Stephanie L|2026 Buick Encore GX
Confirmed Sales Customer
11/3/2025
Very pleased with dealership from the initial contact through the driving off the lot. They've also followed up several times to see how things are going. Our salesperson was extremely knowledgeable and incredibly pleasant. It was a very pleasant experience.
JENNIFER DIESTE
11/4/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Ig Burton Lewes Chevrolet Buick GMC
MILTON, DE
Jeffery S|2023 Chevrolet Equinox
Confirmed Service Customer
11/4/2025
Service was great
11/5/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILMINGTON, DE
Rex M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/5/2025
Great communication and done in timely manner.
11/6/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LEWES, DE
Frank G|2009 Chevrolet Corvette
Confirmed Service Customer
11/6/2025
No complaints. Very prompt and professional. A+
11/7/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
LEWES, DE
John M|2022 GMC Canyon
Confirmed Service Customer
11/6/2025
Took me in on time did the service work promptly Matt was professional no problems
11/7/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MILTON, DE
Denis C|2017 GMC Yukon
Confirmed Service Customer
11/6/2025
As usual, Matt provided detailed information about needed services and explained how to correct one issue by using the onboard system controls.
11/7/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
LEWES, DE
Judith H|2023 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
As always, the staff and service was excellent. Friendly and helpful staff. I needed a new battery for my key fob and they were kind enough to show me how to open the fob, thank you. I was in and out in no time after my car was serviced.
11/7/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEWES, DE
H R|2006 Buick Lucerne
Confirmed Service Customer
11/7/2025
Completly satisfied with the service delivered.
11/8/2025
Thank you for your kind words! We're so happy to hear you’re completely satisfied with the service. We look forward to assisting you again whenever you need us!
LEWES, DE
Anthony D|2023 GMC Terrain
Confirmed Service Customer
11/8/2025
Outstanding customer service
11/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MILTON, DE
Frank Z|2022 Chevrolet Trax
Confirmed Service Customer
11/8/2025
Fast friendly sẻvice
11/9/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LEWES, DE
Cynthia H|2015 Chevrolet Equinox
Confirmed Service Customer
11/2/2025
All work was done in a reasonable time.
11/3/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you're ever in need of more help, please let us know!
LEWES, DE
Joseph V|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/5/2025
Brought my 25 Equinox in for the infotainment upgrade. Worked out well. I would have liked some one show me how to add apps
11/6/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LEWES, DE
Ryan M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/5/2025
Truck was dropped off for a recall, all was good there Also requested service on infotainment system that is malfunctioning and diagnostic on front brake screech. Service department claimed they could not recreate the issue with infotainment, problem reoccurred before I put the truck in gear to leave the lot. No feedback was given on the brake, screech still exists. I feel little effort was out into both requests
11/6/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GAITHERSBURG, MD
Emilio M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Estoy satisfecho.
11/6/2025
¡Sus comentarios nos alegraron el día! Le agradecemos que haya compartido su experiencia. Si necesita algo en el futuro, no dude en contactarnos. ¡Que esté bien!
GEORGETOWN, DE
Edward C|2025 Buick Envision
Confirmed Service Customer
11/7/2025
Looks new
11/8/2025
Hi there! We’re glad you had a positive experience. Please reach out anytime if we can assist further!
LEWES, DE
Jill L|2026 GMC Sierra 1500
Confirmed Service Customer
11/7/2025
Brentt was the best
11/8/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
FENWICK ISLAND, DE
Thomas H|2026 Buick Enclave
Confirmed Sales Customer
11/11/2025
Huge shoutout to John Edwards at IG Burton Lewes for helping us get our new car! He went above and beyond to make sure we were comfortable and happy with our choice. Couldn’t have asked for a better experience — thank you again!
JOHN EDWARDS
11/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MILFORD, DE
Mark B|2023 Buick Envision
Confirmed Service Customer
11/11/2025
I always receive the best service when I go to IGBurton in Lewes.
11/12/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LEWES, DE
Charles H|2019 Buick Envision
Confirmed Service Customer
11/9/2025
On time, professional and spot on repair work.
MILLSBORO, DE
Joseph D|2024 GMC Sierra 1500
Confirmed Service Customer
11/9/2025
Jackie and Matt were very good, Had to have a new tire put on because of nail in sidewall, they ask me to leave truck once I got there. Took service an hour to replace it but they never ever check air pressure in any of the other tires
MILTON, DE
Richard B|2017 Chevrolet Impala
Confirmed Service Customer
11/12/2025
Matt did a great job of keeping me informed and explaining what needed to be done to repair my car. Very attentive to detail and he alerted me to features that I could use on the Impala..
11/13/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
OCEAN VIEW, DE
Sean M|2024 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
Just as expected and explained. The service department staff are very nice, explained the recall and took care of it appropriately Thank you
11/13/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
MILLSBORO, DE
Mary G|2026 Buick Encore GX
Confirmed Sales Customer
11/12/2025
All went well!
KAITLYN SCHAFER
11/13/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MILTON, DE
Jan B|2026 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
I was not pleased they did what was required but did not do everything possible example air pressure in tires is suppose to be at 40 psi they did not adjust it , it's was interaction was cold not friendly at all
11/13/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
MILLSBORO, DE
Marcia B|2021 GMC Acadia
Confirmed Service Customer
11/13/2025
Friendly, timely and all work done well
11/14/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ig Burton Lewes Chevrolet Buick GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
MILTON, DE
Dennis B|2026 GMC Canyon
Confirmed Sales Customer
11/13/2025
Dana is always a pleasure to work with...
DANA CERA
11/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LEWES, DE
David K|2018 Chevrolet Equinox
Confirmed Service Customer
11/13/2025
It went great. Everyone was very pleasant and very professional.
11/14/2025
Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
REHOBOTH BEACH, DE
Ron F|2023 GMC Sierra 1500
Confirmed Service Customer
11/14/2025
It is always a pleasant experience going to this dealership. Everybody is pleasant and happy. Always satisfied with whatever service I have done there.
11/15/2025
We love hearing that every visit is pleasant! Your satisfaction truly motivates our team.
LEWES, DE
Steven S|2007 Chevrolet Equinox
Confirmed Service Customer
11/14/2025
complicated job on 2007 Equinox took some time, but done professionally and correctly.
11/15/2025
Thank you for your feedback! We’re glad the complicated job on your Chevrolet Equinox was handled professionally and correctly.
REHOBOTH BEACH, DE
Lisa C|2019 Chevrolet Tahoe
Confirmed Service Customer
11/17/2025
I was disappointed that I had to come back after a week to have the same thing fixed. The biggest thing that’s disapointing is when I pick up the car the cashier can’t explain what the issue was. Your team should follow the car to the end and explain what happened.
LEWES, DE
Larry S|2021 GMC 1500 Sierra
Confirmed Service Customer
11/17/2025
Friendly professional people.
11/18/2025
We appreciate your warm and concise review — friendly, professional people are at the heart of what we do, and it’s wonderful to know it shows.
MILTON, DE
Robert K|2021 Buick Envision
Confirmed Service Customer
11/20/2025
Shane Mitchell set up my service and executed the service perfectly.
11/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
LEWES, DE
Steve R|2021 GMC 1500 Sierra
Confirmed Service Customer
11/20/2025
As always, timely, great service. Thanks!
11/21/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
LEWES, DE
Jerome V|2022 GMC Canyon
Confirmed Service Customer
11/20/2025
Customer service was very efficient.
11/21/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
LEWES, DE
Gretchen W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/21/2025
Good to go
BRIAN PRITCHARD
11/22/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
LEWES, DE
Donald M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/21/2025
Looking to build a new truck, they went and found what I was looking for and brought it in from another dealer. Above and beyond what I expected. Great people and service.
JOHN EDWARDS
11/22/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
DAGSBORO, DE
Peter B|2003 Buick LeSabre
Confirmed Service Customer
11/14/2025
Matt Stanton is a great service representative and honest. If at my mileage checks the car is in order, he always tells me that. Only if things actually DO need attention and, of course, I tell him to have them go ahead with it. That's why my 2003 Buick LeSabre is still in terrific shape for its age.
11/15/2025
We truly appreciate your thoughtful feedback! It’s wonderful to hear Matt’s honesty and care have kept your Buick running smoothly—here’s to many more miles together.
BRIDGEVILLE, DE
Jim K|2020 GMC Terrain
Confirmed Service Customer
11/19/2025
Shane was courteous, friendly and efficient . Work was finished quickly. I am glad that I chose to get my service done at I G BURTON in Lewes Highly recommend.
11/20/2025
Your warm, detailed praise is wonderful to read—thank you for highlighting Shane’s friendly efficiency and for sharing how glad you were to choose Ig Burton Lewes Chevrolet Buick GMC. Recommendations like yours keep our team energized and grateful.
OCEANVIEW, DE
Henley G|2023 Chevrolet Traverse
Confirmed Service Customer
11/21/2025
Everything done professionally and on time. I was a little surprised to see price compared to last change 7500 miles ago. Can’t be tariffs.
REHOBOTH BEACH, DE
Mark W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/22/2025
Easy and respectful
BRENTT COX
11/23/2025
Hi, thank you for taking the time to leave a review for us at Ig Burton Lewes Chevrolet Buick GMC! We're looking forward to your next visit!
LEWES, DE
John C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/24/2025
Jeff, my salesman, was extraordinary. The dealership had many cars to choose from. Jeff showed a lot of patience with me as I jumped back and forth between several difference options.
JEFFREY HERTZOG
11/25/2025
Jeff will be delighted to hear your feedback! Patience and guidance are key to helping every customer make the right choice, and we’re thrilled your experience was extraordinary.
LEWES, DE
Jason R|2023 Chevrolet Equinox
Confirmed Service Customer
11/26/2025
Great service as always at IG Burton. Appreciate the fast and efficient morning service so we can get on with our day!
11/27/2025
Thank you for the kind words! We’re glad Ig Burton Lewes Chevrolet Buick GMC delivered fast, efficient morning service so you could get on with your day—smooth starts are what we love to provide.
REHOBOTH BEACH, DE
Catherine A|2021 Chevrolet Traverse
Confirmed Service Customer
11/26/2025
Always friendly great employees. Love the communication via text
11/27/2025
We appreciate you highlighting our friendly team and text communication—it’s great to know those touches make your visit even better.
REHOBOTH BEACH, DE
Mark H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/27/2025
While the service was excellent, the waiting area was unfortunately lacking in comfort. The room was not as aesthetically pleasing as the ones I have visited at other GM dealerships.
11/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MILLSBORO, DE
Miles G|2017 GMC Acadia Limited
Confirmed Service Customer
11/21/2025
Always accurate and efficient service
11/22/2025
Hi, thank you for taking the time to leave a review for us at Ig Burton Lewes Chevrolet Buick GMC! We're looking forward to your next visit!
OCEANVIEW, DE
Russell N|2024 Buick Envista
Confirmed Service Customer
11/21/2025
I came in for service on Thursday, 11/20 for my annual check up on the 2024 Envista Preferred. Jacki Brubaker handled the transaction and did an excellent job! RC Notar
11/22/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
LEWES, DE
Robert U|2019 Chevrolet Colorado
Confirmed Service Customer
11/24/2025
We were given an estimate of 4 weeks for the repairs. It took 7 weeks. The vehicle was returned to us with a dead battery and in dirty condition
11/25/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LEWES, DE
Nancy M|2018 Chevrolet Cruze
Confirmed Service Customer
11/25/2025
Friendly, patient, courteous, knowledgeable. Was very efficient and went above and beyond addressing an additional issue I had been experiencing and resolved it. Wait time was impressive.
11/26/2025
We’re thrilled by your detailed and generous praise! Friendly, patient, courteous, and knowledgeable service is exactly what we aim to deliver, and we’re glad the additional issue was resolved efficiently. Here’s to continued smooth visits ahead.
MILLSBORO, DE
Salvadore B|2020 Buick Encore GX
Confirmed Service Customer
11/25/2025
Matt explained that our issue was fairly common and what might be the cause in a understandable fashion. Communications were timely. Additionally ne explained what to do if the issue reoccured.
11/26/2025
Thank you for your detailed and thoughtful feedback! Matt will be delighted to know his clear explanations and timely communication made your visit smooth. We’re glad you left feeling confident and informed.
MILLVILLE, DE
Charlie H|2024 Buick Encore GX
Confirmed Service Customer
11/27/2025
My problem was solved quickly , Jackie was super helpful, texting me several times during the day to keep me informed.
11/28/2025
Jackie will be so pleased to hear your praise! We’re glad your issue was resolved quickly and that her updates kept you informed throughout the day.
REHOBOTH BEACH, DE
Calvin B|2025 Chevrolet Blazer
Confirmed Service Customer
11/27/2025
Prompt and efficient service
11/28/2025
Thank you for recognizing our prompt and efficient service! Your feedback inspires us to continue delivering smooth, timely experiences for every customer.
REHOBOTH BEACH, DE
Jeremiah D|2022 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
Shane went the extra mile, checked my extended warranty, and had insurance pay for the needed new tire. 👍 My only negative comment is that this was the second time that you failed to provide me with a written checklist showing what the tech inspected, including brake wear.
11/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MILLSBORO, DE
Scott R|2025 GMC Canyon
Confirmed Sales Customer
11/28/2025
I want to praise my salesperson, Angel Payne. She was absolutely a pleasure to deal with and I would 100% recommend her to any of my friends. She is kind hearted, reliable, and knowledgeable about the entire process and all the vehicles. I was debating on one and she instantly knew what I would like. We went for a test drive and that was that. I wanted that vehicle. She’s the best. I can’t say enough kind words about her.
ANGELIQUE PAYNE
11/29/2025
What a glowing review! Angel will be thrilled to hear your kind words — her knowledge, reliability, and warm approach are exactly what we strive for, and it’s wonderful to know it helped you find the perfect vehicle effortlessly.
LEWES, DE
Barry S|2026 GMC Canyon
Confirmed Sales Customer
11/28/2025
Excellent
JOHN EDWARDS
11/29/2025
We’re delighted by your simple yet powerful “Excellent” — it speaks volumes and keeps our team motivated to deliver consistently top-notch service.
SALEM, NJ
Ivy L|2021 GMC Terrain
Confirmed Service Customer
12/2/2025
I felt so welcomed and valued. My needs were immediately met. They guided me through the process and offer future recommendations for my car.
12/3/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILLSBORO, DE
Cathleen C|2025 Buick Envision
Confirmed Service Customer
12/2/2025
Made an appointment and was taken on time. Everything went smoothly. Happy with the service.
12/3/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
OCEAN VIEW, DE
Thomas R|2022 GMC 1500 Sierra
Confirmed Service Customer
12/3/2025
Great people to work with.
12/4/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEWES, DE
Ella G|2006 Buick Lucerne
Confirmed Service Customer
12/3/2025
As always - GREAT!!!!
12/4/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LEWES, DE
James Z|2025 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
Service was excellent, better than anticipated.
12/5/2025
We’re thrilled your service exceeded expectations! Your positive experience motivates our team to keep raising the bar every day.
REHOBOTH BEACH, DE
Edward J|2016 Buick LaCrosse
Confirmed Service Customer
12/4/2025
Good morning I. G . Burton. I have been a customer for years for purchasing and maintaining my vehicles at I. G Burton. Just before Thanksgiving . I felt that there was something different with brake pedal. I use the word spongy. I took the 2016 Lacrosse Buick to the dealership. And Mr. Matt Stanton was the advisor. He has been my advisor since 2016. I told him the problem. He made sure that the tires had equal pressure and find that there was more break dust on one wheel than the others. He knew that there was a problem. So we set a date before Thanksgiving to fix the problem. After examination ,( road test ) they found that The problem was with the left rear Caliper. Parts had to be ordered and it took a few extra days. The maintenance department replaced both rear calipers and hoses, bleed system and road tested. The brake feels normal to me and is working like it should. As I said before, Mr . Matt Stanton is a definite asset in the automotive industry. In my opinion , he is a genuine expert. Also to his credit and yours , Mr Stanton is very courteous , friendly and helpful. He certainly listens carefully to your problem and responds with expert knowledge. When I leave the dealership after vehicle has been serviced, I feel safe and my vehicle has be been given 100% attention. And it stated with Mr. Matt Stanton.
12/5/2025
Wow, what a detailed and thoughtful review! We’re thrilled that Matt could provide the attentive, expert service you’ve come to trust over the years. Your confidence in his care and in our maintenance team means the world to us—we’re delighted your vehicle feels safe and fully cared for.
HARBESON, DE
Patricia T|2023 GMC Acadia
Confirmed Service Customer
11/27/2025
As always,Wade was professional, courteous and very helpful. I am totally satisfied with the service provided.
11/28/2025
Wade will be thrilled to hear your kind words! It’s wonderful to know his professionalism, courtesy, and helpfulness left you completely satisfied—thank you for recognizing his efforts.
MILTON, DE
Bill H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/1/2025
Returning customer, fast and easy. Quality workmanship everytime.
12/2/2025
Returning customers like you are the heart of what we do! We’re thrilled you value our fast, easy, and high-quality workmanship on every visit.
REHOBOTH BEACH, DE
John S|2020 Chevrolet Colorado
Confirmed Service Customer
12/1/2025
Repairs done promptly, a little more expensive than I anticipated.
12/2/2025
Thank you for sharing your thoughts! We’re happy your repairs were done promptly and appreciate your feedback on pricing—it helps us continue improving our service experience.
LEWES, DE
Richard P|2023 Buick Encore GX
Confirmed Service Customer
12/2/2025
Good
12/3/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GEORGETOWN, DE
Franklin A|2023 Buick Enclave
Confirmed Service Customer
12/4/2025
Last minute before leaving on a trip Check Engine light came on. dropped off (at night) with note explaining problem. Service was able to look at and scan for the problem (Shift mechanism - sensor) replaced part and had car back in two days. Efficient, easy - very happy.
12/5/2025
We’re so glad we could get your vehicle back on the road quickly and efficiently before your trip! Your feedback about our responsiveness and care truly brightens our day.
OCEAN VIEW, DE
Sharon D|2020 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
It was a very pleasant experience and all service was completed in a timely manner. Jackie kept me informed during the visit.
12/6/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
HARBESON, DE
Robert F|2025 Chevrolet Blazer EV
Confirmed Service Customer
12/5/2025
My new Blazer had a warning light that was on and off repeatedly. I left it and a few hours later they had it fixed. All under warranty. Every one was very nice.
12/6/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
REHOBOTH BEACH, DE
Robert D|2024 GMC Terrain
Confirmed Service Customer
12/6/2025
Routine oil change and tire rotation, all good.
12/7/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HARBESON, DE
Joyce A|2021 Buick Enclave
Confirmed Service Customer
12/5/2025
Always reliable.
12/6/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MILLSBORO, DE
Ruth M|2023 Buick Encore GX
Confirmed Service Customer
12/7/2025
Everyone were very professional and took care of my vehicle very well.
12/8/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LEWES, DE
Richard M|2024 GMC Sierra 1500
Confirmed Service Customer
12/7/2025
Jackie was very helpful
12/8/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
KIRKWOOD, DE
Ellen C|2026 Chevrolet Traverse
Confirmed Sales Customer
12/8/2025
An appointment was made to pick up my new vehicle on Tuesday 12.02.25, when I arrived at the dealership, they did not have the vehicle I ordered. The salesperson had to locate a similar vehicle for me; they found one in New Jersey. I was told by the salesperson that he would call me when the vehicle was on the lot, which he did. The vehicle was delivered to the lot in the afternoon of 12.03.25. I wish the sales staff had notified me before my scheduled appointment on Tuesday, 12.02.25.
BRIAN PRITCHARD
12/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LEWES, DE
John Z|2025 Chevrolet Trax
Confirmed Service Customer
12/10/2025
Work was done quickly.
12/11/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
LEWES, DE
Scott R|2025 GMC Canyon
Confirmed Service Customer
12/10/2025
Had some steps installed on my new truck. Went without issue and they were prompt and excellent.
12/11/2025
Hi there! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!
LEWES, DE
Steven M|2018 GMC 1500 Sierra
Confirmed Service Customer
12/11/2025
Done in timely fashion on a "while you wait" appointment. Shane my service advisor always treats me like gold.
12/12/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
MILLVILLE, DE
Kathleen D|2022 Buick Encore GX
Confirmed Service Customer
12/12/2025
It was great! Fast, reliable service and the staff is fantastic.
12/13/2025
Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
BRIDGEVILLE, DE
Dawn J|2024 GMC Yukon
Confirmed Service Customer
12/6/2025
Quick and easy
12/7/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HARBESON, DE
Donna B|2019 Chevrolet Equinox
Confirmed Service Customer
12/9/2025
Like have inspection by dealer.
12/10/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
MILLSBORO, DE
Charles B|2026 Buick Enclave
Confirmed Sales Customer
12/9/2025
Working with John was a pleasure. It was a stress free transaction. We believe we received a fair deal and that the dealer made a fair profit.
JOHN EDWARDS
12/10/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for the great review!
MILLVILLE, DE
Debbie K|2025 Buick Encore GX
Confirmed Service Customer
12/9/2025
Everyone is that nice and helpful. My car was done within one hour.
12/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FRANKFORD, DE
Tracy F|2025 Chevrolet Trax
Confirmed Service Customer
12/10/2025
Service was very efficient. Staff is always polite and informational.
12/11/2025
Hello, thank you for your kind words and this wonderful review! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MILFORD, DE
John S|2026 Chevrolet Traverse
Confirmed Sales Customer
12/10/2025
Twos start to finish. Very professional.
BRIAN PRITCHARD
12/11/2025
Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Ig Burton Lewes Chevrolet Buick GMC
LEWES, DE
Paul R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
You already had great service, but was terrible trying to get an appointment sooner than a month out, since you greatly improved that, now it is much better and extremely professional
12/12/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LEWES, DE
Pamela M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
There was an issue with the transmission and thankfully the technician Dave located a bulletin for the issue and was able to fix with no problems. My advisor Jacki kept me informed and updated!
12/13/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MILLSBORO, DE
Diane O|2006 Buick Lucerne
Confirmed Service Customer
12/12/2025
As always I had prompt service and pleasant dealings with the servicemen. My car came out feeling and sounding better than before I brought it in.
12/13/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
LEWES, DE
Laura A|2025 Buick Envista
Confirmed Sales Customer
12/12/2025
The salesman, Brent Cox, was a true professional in every way. He was so knowledgable about the Buick was interested in. Overall, it was a wonderful experience. Today someone saw my car and raved about it. I told him they should check out IGBurton and get a Buick!
BRENTT COX
12/13/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Laura! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
MILLSBORO, DE
Ditmar K|2026 Chevrolet Colorado
Confirmed Sales Customer
12/16/2025
Brian went out of his way to source and prep the vehicles.
BRIAN PRITCHARD
12/17/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Ig Burton Lewes Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
REHOBOTH BEACH, DE
Mary B|2026 Buick Enclave
Confirmed Sales Customer
12/17/2025
Our sales person was attentive, knowledgeable and went above and beyond to understand our needs and provide us with the best option.
JENNIFER DIESTE
12/18/2025
We appreciate your detailed review. It’s wonderful to know our salesperson went above and beyond to understand your needs and provide the best option.
OCEAN VIEW, DE
James C|2025 Buick Envision
Confirmed Service Customer
12/17/2025
Everything went well. Tried to complete Buick's other survey but it was too detailed with questions for a person with handicap issues
12/18/2025
We appreciate your feedback. It’s great to hear everything went well, and we’ll take your comment about the survey into consideration.
MILTON, DE
Brenda A|2025 Chevrolet Trax
Confirmed Service Customer
12/17/2025
Great communication
12/18/2025
Thank you for the encouraging feedback. We’re glad our communication met your expectations.
MILLSBORO, DE
Lois W|2026 Buick Encore GX
Confirmed Sales Customer
12/17/2025
When entering your dealer, Brian walked up introduced himself and ask how can I help, from there a plus, he was very knowledgeable about your products.
BRIAN PRITCHARD
12/18/2025
Thank you for sharing your experience. Brian will be happy to know his professionalism and product knowledge made a strong first impression.
DOVER, DE
Jesse F|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/18/2025
Enjoyed the buying process.
BRENTT COX
12/19/2025
We’re happy you enjoyed the buying process! Our team works hard to make it comfortable and stress-free.
SPOTSYLVANIA, VA
Robert M|2026 GMC Canyon
Confirmed Sales Customer
12/13/2025
Easy purchase
DANA CERA
12/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEWES, DE
Sandra W|2022 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
There was no record of me being eligible for the two free oil changes I was told I would get if I used them within 2years of my purchase date of may22, 2025
12/16/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LEWES, DE
Gregory A|2024 Chevrolet Colorado
Confirmed Service Customer
12/17/2025
Friendly, timely,nearly, all excellent. No complaints only praise.
12/18/2025
We appreciate your enthusiastic review. It’s great to hear your experience was friendly, timely, and excellent all around.
LEWES, DE
Charlie M|2025 GMC Canyon
Confirmed Service Customer
12/17/2025
So for everything went well
12/18/2025
We appreciate your brief review. It’s great to hear that everything went well during your visit.
GEORGETOWN, DE
Joseph C|2022 Buick Encore
Confirmed Service Customer
12/17/2025
Oil change was no problem. Very timely. Good service all around. Expensive oil change but that’s Buick. My Honda oil change is only 74.00 dollars.
12/18/2025
Thank you for sharing your experience. We’re glad your oil change was timely and that overall service met your expectations, even if the pricing was a bit higher than other brands.
REHOBOTH BEACH, DE
Mary L|2025 Buick Enclave
Confirmed Service Customer
12/18/2025
All of your Service Reps are fantastic! This visit we had Jaqueline. She was excellent! We love that the waiting area is comfortable and clean. Clean restrooms too! Merry Christmas!
12/19/2025
Thank you for the kind words and holiday cheer! Jaqueline and the team will be thrilled to hear you enjoyed the excellent service and comfortable, clean waiting area.
SELBYVILLE, DE
Wayne W|2015 Chevrolet Equinox
Confirmed Service Customer
12/19/2025
Great service. Shane is pleasant to deal with.
12/20/2025
Thank you for choosing Ig Burton Lewes Chevrolet Buick GMC as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
REHOBOTH BEACH, DE
Meredith S|2025 Chevrolet Equinox
Confirmed Service Customer
12/19/2025
They always do a great job.
12/20/2025
Hi, thank you so much for your high rating. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
MILLSBORO, DE
Lorie L|2026 Chevrolet Traverse
Confirmed Sales Customer
12/21/2025
Brent was terrific. Wasn’t quite sure what all I wanted in a new vehicle… until I did.
BRENTT COX
12/22/2025
Hello, thank you for sharing your positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MILLSBORO, DE
Jayne A|2021 Buick Envision
Confirmed Service Customer
12/18/2025
Wade and Shane couldn’t have been more helpful and kind. I was personally having some issues and not having my car was devastating. They were so professional and I can’t thank them enough.
12/19/2025
We truly appreciate you taking the time to share this heartfelt review! Wade and Shane will be so glad to know their professionalism and kindness made a difficult time a little easier.
MILTON, DE
Amy S|2026 Chevrolet Trax
Confirmed Sales Customer
12/18/2025
Had a very pleasant experience at the dealership Angel was an amazing person to work with!
ANGELIQUE PAYNE
12/19/2025
We’re so glad your dealership visit was a pleasant one! Angel will be thrilled to hear your kind words and appreciation.
LEWES, DE
Kenneth L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/19/2025
perfect experience, Wade was very informative about the procedure to the work that needed to be done.
12/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEWES, DE
Laura R|2026 Chevrolet Equinox
Confirmed Sales Customer
12/19/2025
Your sales person, Kaitlyn, was very helpful in helping us get a new car. She showed us a few vehicles with what we were looking for and we did test drive them. When we decided on the right one she got to work making it happen. She made it as easy as possible and so did Laura. This is the third car we have bought from them. Very happy with our new Chevrolet.
KAITLYN SCHAFER
12/20/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Laura! We look forward to helping again in the future. Take care!
REHOBOTH BEACH, DE
Richard D|2019 Chevrolet Colorado
Confirmed Service Customer
12/24/2025
Have to bring truck back, not fixed.
12/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEWES, DE
Donna D|2019 GMC Acadia
Confirmed Service Customer
12/24/2025
Jacki keep me informed during the entire process. All work completed in 1 hour.
12/25/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DAGSBORO, DE
Bernadette J|2020 GMC 1500 Sierra
Confirmed Service Customer
12/26/2025
Excellent service experience. I was provided with consistent updates throughout the process.
12/27/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LEWES, DE
Elizabeth C|2025 Chevrolet Equinox
Confirmed Service Customer
12/26/2025
Shane is always the best and does his job impeccably!
12/27/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
MILTON, DE
Gail T|2023 Buick Encore GX
Confirmed Service Customer
12/22/2025
Helpful and done quickly
12/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LEWES, DE
Richard B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/22/2025
Service Tech Wade very helpful, knowledgeable and professional as always. It’s always a pleasure doing business with Ig Burton personnel.
12/24/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LEWES, DE
Eric B|2026 GMC Sierra 1500
Confirmed Sales Customer
12/23/2025
angel was great
ANGELIQUE PAYNE
12/24/2025
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
SCHNECKSVILLE, PA
Wade O|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/23/2025
Staff was friendly and helpful
12/24/2025
Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
MILLSBORO, DE
Robert W|2019 GMC Canyon
Confirmed Service Customer
12/24/2025
I was happy with the service and Wade keeping me updated. My only complaint was the hourly wage for labor. I felt it was a little high! Also, as a veteran and retired first responder, could you maybe look into a discount for those two groups? Bob
12/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEWES, DE
Philip S|2018 Chevrolet Traverse
Confirmed Service Customer
12/26/2025
The service department got my car in on time fixed the problem while I waited I was very satisfied
12/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEWES, DE
Randi G|2025 Chevrolet Colorado
Confirmed Sales Customer
12/31/2025
Very helpful knowledgeable staff
BRENTT COX
1/1/2026
We’re glad our staff could provide helpful and knowledgeable service! Your feedback encourages our team to keep delivering top-notch care.
LEWES, DE
Ronald A|2026 Chevrolet Equinox
Confirmed Sales Customer
12/31/2025
Salesperson was very knowledgeable and courteous. Vehicles in stock were abundant.
DANA CERA
1/1/2026
Thank you for sharing your feedback! We’re glad our salesperson provided knowledgeable and courteous service, and that our vehicle selection met your needs.
MILTON, DE
William M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Everything was great!
ANGELIQUE PAYNE
1/1/2026
We’re thrilled everything went great! Your feedback encourages our team to continue delivering excellent service.
HARBESON, DE
Barry B|2019 Buick Regal
Confirmed Service Customer
12/31/2025
Work was completed as expected. There were a couple of additional items added to the work being done that should be done that I hadn't thought about. Overall the dealership has done good work on the car when I've brought it in for service.
1/1/2026
Thank you for sharing your feedback! We’re glad the work on your car was completed as expected, and we appreciate your recognition of the additional items our team suggested to keep your vehicle in top shape.
REHOBOTH BEACH, DE
Tina B|2025 Buick Envista
Confirmed Service Customer
1/1/2026
N/A
1/2/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
MILLSBORO, DE
Timothy S|2024 Chevrolet Colorado
Confirmed Service Customer
1/3/2026
Dealer experience was very good, friendly and helpful, only is that I have is the amount of time it took to get the part. It was a big job and the Tech s did a nice job. Will go back to dealer again
1/4/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
MILLSBORO, DE
Linda K|2026 GMC Sierra 1500
Confirmed Sales Customer
1/6/2026
I have been buying cars for over 45 years and NEVER have I had such a honest and fun time buying a vehicle. The sales rep Dana was so knowledgeable about the truck and he was very professional and personable. The pricing was WOWZA!!!!!!! I will tell everyone I know about this dealership and to go there to buy a vehicle. Thanks again to the general manager Chris as well.
DANA CERA
1/7/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CHESAPEAKE CITY, MD
Paul G|2025 GMC Sierra 2500 HD
Confirmed Service Customer
1/7/2026
Service team was great
1/8/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
NEWARK, DE
Neil F|2020 Chevrolet Traverse
Confirmed Service Customer
1/7/2026
Matt was very helpful and informative. Courtesy driver very pleasant.
1/8/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
LEWES, DE
Joseph V|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/7/2026
Matthew Stanton was extremely helpful in letting the service techs know what needed to be done as far as activating the infotech videos and then showing me what to do bring it up on the screen
1/8/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LEWES, DE
Maura C|2017 Buick LaCrosse
Confirmed Service Customer
1/8/2026
Quality professional friendly clean service on a regular basis
1/9/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
MILTON, DE
David S|2026 Chevrolet Colorado
Confirmed Sales Customer
12/29/2025
Loved it Brian was great to work with
BRIAN PRITCHARD
12/30/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Ig Burton Lewes Chevrolet Buick GMC and we hope to see you again soon!
FRANKFORD, DE
Glenn B|2025 Chevrolet Trax
Confirmed Service Customer
12/29/2025
Excellent service
12/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LEWES, DE
Jim R|2024 GMC Yukon
Confirmed Service Customer
1/2/2026
Very prompt attention to vehicle.
1/3/2026
Hello, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!
LEWES, DE
Ryan M|2024 Buick Envista
Confirmed Service Customer
1/5/2026
Great service advisor, was to understand the process and it went very quick! Thank you!
1/6/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEWES, DE
Ronald D|2023 Buick Encore GX
Confirmed Service Customer
1/6/2026
very good service
1/7/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LEWES, DE
Troy T|2024 GMC Canyon
Confirmed Service Customer
1/7/2026
Fast for a oil change
1/8/2026
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
MILTON, DE
Harry B|2024 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
Friendly check in, kept me updated on my vehicle status, no pressure on services I did not want.
1/10/2026
Thank you for your kind words. We’re glad the check-in process was smooth, updates were clear, and you felt no pressure regarding additional services.
REHOBOTH BEACH, DE
Elizabeth C|2023 Buick Envision
Confirmed Service Customer
1/10/2026
I had a good experience at I.G.Burton everyone polite, helpful and my car runs very smoothly. But I was shocked the labor was $205.72!!
1/11/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MILLSBORO, DE
Nancy F|2019 GMC Terrain
Confirmed Service Customer
1/12/2026
I was very pleased with the ride service. The driver was friendly and a very careful driver. I was notified about pick up times. Shane was helpful and answered all my questions concerning my car.
1/13/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
MILLSBORO, DE
Jeffrey C|2025 Chevrolet Tahoe
Confirmed Service Customer
1/12/2026
Fine but the odometer reading was not entered correctly on my receipt which I’ll need to get corrected.
1/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEWES, DE
Michael B|2026 Chevrolet Colorado
Confirmed Sales Customer
1/13/2026
It was a very comfortable and easy experience to trade in my Ford and buy a new Chevy. Angel was very experienced very knowledgeable and a wonderful sales person made everything go smoothly. We enjoyed dealing with her on this purchase. and will be back to see her for our next purchase.
ANGELIQUE PAYNE
1/15/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MILTON, DE
Susan C|2026 GMC Terrain
Confirmed Sales Customer
1/13/2026
Very efficient in making the sale
BRIAN PRITCHARD
1/15/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ELKTON, MD
Nicole D|2026 GMC Sierra 1500
Confirmed Sales Customer
1/13/2026
This was our second time purchasing from IG Burton Lewes Automall using the same salesman. The front office staff was welcoming and friendly and our salesman Brentt Cox is the best. Brentt listened to exactly what we were looking for and worked with us to get everything we needed. The GM manager Chris was involved and worked with me regarding all questions and concerns. We left with a truck that is perfect for our family at a price that was within our budget. If we are in need of another vehicle, we will be returning to IG Burton Lewes to work with Brentt!
BRENTT COX
1/15/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DOVER, DE
Paul T|2026 Buick Encore GX
Confirmed Sales Customer
1/15/2026
Very happy with my purchase. This is the third Buick I have leased from Dana.
DANA CERA
1/20/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
MILLSBORO, DE
William M|2020 GMC 1500 Sierra
Confirmed Service Customer
1/8/2026
The only place I bring my truck
1/9/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
MILTON, DE
John B|2026 GMC Canyon
Confirmed Sales Customer
1/8/2026
This is the 4th vehicle I've bought in 16 years from Dana who has always been very helpful. He has always come through with the right vehicle.
DANA CERA
1/9/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
MILTON, DE
Ralph M|2023 GMC Acadia
Confirmed Service Customer
1/8/2026
Appreciate the support given .
1/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LEWES, DE
James A|2014 Chevrolet Equinox
Confirmed Service Customer
1/12/2026
Quick, friendly, helpful and professional.
1/13/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
LEWES, DE