Confirmed Service Customer
Matt, Tome and the entire service department did an excellent job. We were notified of delays and the reason behind the delay. However, I am more than disappointed with GM. The problem with our air conditioning system was due to a defective part. The car has 36,000 miles on it. It it a 2017 model purchased in 7/2018. So basically, GM sold us a car, made with a defective part, and now we are responsible for paying $2100.00 for repairs. That is POOR workmanship! Would I recommend or purchase another GM product, NO WAY! I will also be advising friends, family, etc to avoid wasting money on a GM vehicle. I would love to see this complaint resolved, to our satisfaction.
Stephen P.
OCEAN VIEW,
DE
Business Response
Thank you for the perfect survey. Your REAL survey from Chevrolet will be in your e-mail on Friday. Please fill it out and send it in. This is how Matthew/Tome are Judged by Chevrolet. They need all 10s and Completely Satisfied to PASS. Thank you very much for your Business.
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