991 Reviews Found
Confirmed Service Customer
staff is great and professional and very helpful!!
Eric R.
SMYRNA
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Confirmed Service Customer
Bryan the service manager always takes care of me and does a great job. Eric the technician took great care of my truck . They both gave me 5 star service
Wayne T.
HARRINGTON
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Confirmed Service Customer
All my options were explained for this 40,000 mile service. The Service Man came over to the waiting area and filled me in on what they found during the initial inspection, and the work waas completed in a timely manner.
Edward S.
LEWES
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Confirmed Service Customer
High quality car of our vehicles is extremely important along with a personal relationship between associates and customers. We've been with Burton since our move to Delaware which is a testament to the quality of vehicles, the relationships we've established and the continued care taken when servicing our cars. To state that 'quality and relationship' are the hallmark of an excellent company is an understatement - for us, it's everything. Keep up the good work and kudos to the techs who service our cars - always a job well done.
Janet P.
MILLSBORO
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Confirmed Service Customer
It took about two weeks in total, but Shane was very helpful in the whole process. He kept me up-to-date almost every couple days to let me know what was going on with my car. Even if I didn’t answer the phone, he still left me a brief message on, what was going on. I really appreciated that and all the hard work that was put into getting the job done as fast as possible. Thank you so much, Shane!
Mackenzie E.
LEWES
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Confirmed Sales Customer
Loved the communication and willingness to help
Gina D.
MILLSBORO
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
We're glad to hear you found our staff was courteous and professional! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Sales Customer
You were very fast. Need to explain the vehicle more.
Francis M.
OCEAN VIEW
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Confirmed Service Customer
Simple problem. I needed a tire replacement. They did it.
Joseph W.
REHOBOTH BEACH
Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Matt is a great service writer. Had the vehicle ready when promised and explained a radio function that I needed clarity on. He walked out to the vehicle and explained and performed the function on the radio, which was a great hep
Kevin O.
LEWES
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Shane was very helpful and explained everything.
Robert M.
LEWES
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Miss Schafer was so knowledgeable and kind from the first day that we stopped to look at the cars to the day we purchased our new GMC. She helped make the buying process very easy. She took time to show us what the car has that our old GMC didn't. She told us to come back if we had anymore questions and I am sure we will. We are very happy with our new GMC. And the service department is very good also.
Laura R.
REHOBOTH BEACH
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Confirmed Service Customer
My new vehicle needed a detail repair that was from the factory. The service man got it scheduled. Thank you.
Ann H.
LEWES
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
We purchased two vehicles from Ig Burton and we have them serviced there as needed
Donald S.
REHOBOTH BEACH