898 Reviews Found
Confirmed Service Customer
Had an issue with a part that must have been defective and it was replaced within a timely manner. Staff was great.
Russell W.
REHOBOTH BEACH
Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!
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Confirmed Service Customer
Shane was very informative about handling a "service engine" light that was greatly appreciated. The repair shop's work was timely and efficient. I always have my repairs done at I. G. Burton.
Michael B.
MILLSBORO
Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Thank you for my third ���most excellent��� GMC lease experience!! Dana Cera consistently anticipates and fulfills my automotive needs. Lewes ig Burton dealership will remain my GM go to ��� friendly professionals from the receptionist, loan processor, service, everyone! Thank You
Denise N.
OCEAN VIEW
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Dana my salesman was the reason I bought through IG Burton after shopping many dealerships even though I found better deal
Pamela M.
REHOBOTH BEACH
Business Response
Hi, thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Great customer service and quick service time
Adrienne J.
MILLSBORO
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Confirmed Sales Customer
Brian Pritchard went out of his way to help me get a new car also Dave in finance went above and beyond to get me approved and made the buying of my new car easy
Michael C.
REHOBOTH BEACH
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Confirmed Service Customer
Matthew Stanton was very professional in handling my service request, and my car was returned in tip-top shape.
Donald S.
LEWES
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Confirmed Service Customer
Appointment scheduling was simple, night before drop off was easy, Wayne took care of the rest. I appreciate the service provided.
Jay M.
Frankford
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Confirmed Service Customer
The Service Advisor, Wayne Whitney that assisted me was very helpful and very attentive.
Margaret H.
MILLSBORO
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Completed work on time, with plenty of notification when ready.
Robert B.
MILTON
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Confirmed Service Customer
2019 vett GS convertible. Unique failure of front and back latch switch for top. Took a while to figure out but was fixed and working great. Good job to the tech and team that worked on it
Robert G.
FRANKFORD
Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!
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Confirmed Service Customer
Not only did they service my car....check out things for problems, but got my Siri up and running by giving me a lesson on my phone! Great service!
Nancy W.
MILLSBORO
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
I have returned 5 times for a roof leak on a brand-new truck, and 3 times for a leak on a brand-new tonneau cover.
Jose B.
MILLSBORO
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Confirmed Service Customer
I do not understand why service people don't call you and let you know what work is recommended. Texting and not talking to me is not good customer service, An I don't get to ask questions
George G.
HOCKENSSIN
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Confirmed Service Customer
Was taken at appointment time and was out in one hour.����
Joyce B.
FRANKFORD
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Confirmed Service Customer
Timely friendly professional service car ready when promised
Maura C.
MILTON
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Confirmed Service Customer
Bryan Reynolds and the service team gave me 5 star service. This is the best service dept to deal with.
Wayne T.
HARRINGTON