992 Reviews Found
Confirmed Service Customer
Very professional, did what they were supposed to do in a timely fashion. Matt as usual was very good.
Russell K.
LEWES
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Confirmed Sales Customer
The sales team and Dana Cera in particular are first rate. Dana was very knowledgeable and professional thru out the entire ordering and purchasing process.
Michael L.
LEWES
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Confirmed Service Customer
Service personnel were very polite, answered my questions, and the wait time was very reasonable.
John D.
REHOBOTH BEACH
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Confirmed Service Customer
The communication is poor. Instead of texting, pick up the phone and discuss the car's issues. A brief conversation would have prevented the miscommunication that led to the service taking an extra day.
Christopher R.
REHOBOTH BEACH
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Confirmed Service Customer
The repairs were explained to me very thoroughly
Marie R.
STAMFORD
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Confirmed Service Customer
Everyone was professional and kind! Thank you!!
Cheryl D.
HARBESON
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!
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Confirmed Service Customer
Everything went well and wait time was not long at all
Robert M.
MILLVILLE
Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Business Response
Wow! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for leaving us this response! Have a nice day!
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Confirmed Service Customer
Always prompt and great customer service! Excellent work done on car as well!!!
Mark H.
LEWES
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Business Response
We're glad to hear you found our staff friendly and it is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Sales Customer
My salesman Steve was Very accommodating to my requests& knowledgeable about my car. Financial manager was also professional & knowledgeable
Nancy A.
LEWES
Business Response
We're glad to hear you found our staff knowledgeable and professional! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Extremely helpful staff and no pressure to make a decision.
William K.
LEWES
Business Response
We're glad to hear you found our staff helpful and it is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Sales Customer
We first purchased from Dana in December 2023, and nor our 2nd purchase from Dana Cerva. He made our experience awesome. The process from start to finish was very easy. I.G. Burton Lewes is the best. I would highly recommended.
Lynn F.
SALISBURY
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Confirmed Service Customer
Good morning. I always feel good about the experience at the dealership. Always , I am greeted and the staff is very courteous and friendly. They listen to what the problem is. I am always offered a ride, but I would rather wait. I sit in a comfortable area, with tv and coffee. Life does not get better than that.my advisor is Mr. Matt Stanton. Very knowledgeable, helpful and keeps me informed as they are working on vehicle. I was at the dealership for regular maintenance and one tire losing pressure. They found a nail in the tire and was able to patch it up like new. I was informed that the battery failed several tests and so it was time to replace battery. all good . I really appreciate the excellent work that is performed. I know when I leave the dealership, my vehicle has been given 1st class service
Edward J.
HARBESON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience and we are glad you found this to be the case during your visit. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
First service on new vehicle was great. Our tech Eric was very helpful and kept us in the loop on what was needed and what was done.
Joan T.
MILTON
Business Response
We're glad to hear you found our staff helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Service was poor due to length of time it took to get appointment for service. I had to pay out of Pocket for rental car past insurance coverage of 30 days!! Was not kept informed of repair Progress except of a few calls from me and after approx. 34 days in shop, to let me know I could pick up my car because work was done.
Adrianna R.
DAGSBORO