The service representative was courteous and responsive. Our 2014 Cruze was towed in due to overheating and a faulty coolant reservoir. They brought the car in late in the day and the repair was made and ready for us by noon the next day. I had a previous visit with the sales department earlier in the year and was not as impressed, but I am now willing to give them a second chance when the time comes due to the responsiveness of the service department. Nice Save!