991 Reviews Found
Confirmed Service Customer
The gentleman that helped me at the second desk was extremely personable and truly listened to the trouble I was having with my vehicle. Communication before, during, and after the appointment was fantastic. They had my vehicle checked out and software updated within just a couple of hours after leaving it for my drop in appointment.
Caitlin C.
LINCOLN
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
Was this review helpful?
Business Response
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Was this review helpful?
Confirmed Sales Customer
This is my sixth car I have purchased from I. G Burton and Dana has been my salesman. He is the best. He makes buying a car a pleasant experience.
Robert D.
HARBESON
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Service done in a timely manner, always very professional and polite.
Raymond N.
REHOBOTH BEACH
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Confirmed Service Customer
Always ready to help me with whatever problem I’m facing or my car is having MATT and BILL really shine and know their stuff
Janet D.
LEWES
Was this review helpful?
Confirmed Service Customer
That was a very interesting question, I can say with my experience they really care about the concerns of the people who buy from them, they are make sure their clients are satisfied and the same to me by servicing my car that day.
Fenol L.
DELMAR
Was this review helpful?
Confirmed Service Customer
It would be nice if you could bring your car in and wait for it to be serviced. Instead of someone running you home and then picking you up to come back to get your car late in the day.
Deborah S.
MILLSBORO
Was this review helpful?
Confirmed Service Customer
Dana was/is an amazing sales guy! I would highly recommend him to family and friends!
Kassie T.
GEORGETOWN
Was this review helpful?
Confirmed Service Customer
Expected a ride home, but they were faster than I expected.
Jeffrey B.
REHOBOTH BEACH
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Pleasure. Bill was extremely nice and waiting facilities were comfortable. Work done quickly
Gary P.
LEWES
Was this review helpful?
Confirmed Service Customer
staff is great and professional and very helpful!!
Eric R.
SMYRNA
Was this review helpful?
Confirmed Service Customer
Bryan the service manager always takes care of me and does a great job. Eric the technician took great care of my truck . They both gave me 5 star service
Wayne T.
HARRINGTON
Was this review helpful?
Confirmed Service Customer
All my options were explained for this 40,000 mile service. The Service Man came over to the waiting area and filled me in on what they found during the initial inspection, and the work waas completed in a timely manner.
Edward S.
LEWES
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
High quality car of our vehicles is extremely important along with a personal relationship between associates and customers. We've been with Burton since our move to Delaware which is a testament to the quality of vehicles, the relationships we've established and the continued care taken when servicing our cars. To state that 'quality and relationship' are the hallmark of an excellent company is an understatement - for us, it's everything. Keep up the good work and kudos to the techs who service our cars - always a job well done.
Janet P.
MILLSBORO
Was this review helpful?
Confirmed Service Customer
It took about two weeks in total, but Shane was very helpful in the whole process. He kept me up-to-date almost every couple days to let me know what was going on with my car. Even if I didn’t answer the phone, he still left me a brief message on, what was going on. I really appreciated that and all the hard work that was put into getting the job done as fast as possible. Thank you so much, Shane!
Mackenzie E.
LEWES
Was this review helpful?
Was this review helpful?
Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.